Junior Cybersecurity Engineer

AND FOR THIS, WE BELIEVE IT WOULD BE IDEAL IF YOU HAD...

• • Technician with more than 1 year of experience in security.
  • Knowledge of basic email concepts (DMARC, DKIM, SPF).
  • Knowledge of web protocols and Layer 7 management
  • Technical knowledge in systems and network security, authentication, security protocols, cryptography, and application security.
  • Basic knowledge of different vendors such as F5, Fortinet, Proofpoint, Netskope, Zscaler

Experience with different vendors will be positively valued: F5, Fortinet, Proofpoint, PaloAlto, Netskope, Zscaler

For this role, the skills that would best fit the team and the project would be:

A collaborative person to work in a large, multicultural team, with empathy towards both the team and the end customers to whom the service is provided.

Any of the following training will be valued:

• • First-level security certifications for technologies used at the Client Entity
  • Networking certifications (CCNA, CCNP).

• • Required: Written and spoken English, B2 or equivalent level.

• Work-life balance measures and flexible working hours.
• Ongoing training and certifications.
• Hybrid remote work model.
• Attractive social benefits package.
• Excellent dynamic and multidisciplinary work environment.
• Volunteering programs.

#WeAreDiverse #WePromoteEquality

We are convinced that diverse and inclusive teams are more innovative, transformative, and achieve better results.

Therefore, we promote and guarantee the inclusion of all people regardless of gender, age, sexual orientation and identity, culture, disability, or any other condition

We want to meet you! 😊

In Telefónica's Cybersecurity Managed Services unit, we manage different security solutions (WAF, Clean Email, and Security Edge), handling all customer requests and incidents as well as monitoring them.

Your mission will be to join the team that manages comprehensive security services.

Your day-to-day:

• • Handling the User Support Mailbox, written and spoken in English and Spanish.
  • First-level reactive support contact.
  • First contact for service requests.
  • Morning shift from Monday to Friday, with the possibility of working shifts on time.
  • Secure email management for clients (email analysis, malware review..).
  • Reviewing web application protection (traffic analysis, IP blocking, signature blocking...)
  • Monitoring security device health alerts.
  • First-level troubleshooting for multi-vendor security devices (Fortinet, Palo Alto, Check Point, F5...)