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Tech_Identity Support Coordinator

Telefónica
Telefónica
Madrid, SpainOn-siteCompetitiveAdded 1 month agoInternship

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

WHAT IS TELEFONICA TECH?

Telefónica Tech is the leading digital transformation company of the Telefónica Group. We have a wide range of integrated technological services and solutions in Cybersecurity, Cloud, IoT, Big Data, Artificial Intelligence, and Blockchain, with which we accompany our clients in their digital transformation.

We are a group of more than 6,200 brave people who work daily from different parts of the world to achieve excellence, through leadership based on transparency and team spirit. If you identify with our pillars, we look forward to meeting you!

www.telefonicatech.com

WHAT DO WE DO IN THE TEAM?

In the Profiling unit of Telefónica Cybersecurity & Cloud Tech, we guarantee the security and protection of information through access control and identity management. We focus on implementing and operating solutions that allow our clients secure and efficient access while maintaining data integrity and confidentiality.

WHAT WILL YOUR DAY-TO-DAY BE LIKE?

Your mission will be to coordinate the advanced technical operation of the IAM service, ensuring the correct resolution of critical incidents, platform stability, and alignment between operations and engineering, as well as guaranteeing the stability, security, and integrity of the Identity and Access Management ecosystem through SOX.

Your day-to-day:.

  • Supervise regulatory compliance and the execution of SOX processes
  • Definition, execution, and monitoring of controls, as well as the generation, custody, and provision of evidence required by internal and external audits.
  • Technical coordination of L2.5
  • Critical incident management
  • Prioritization of escalations
  • Validation of technical solutions
  • Coordination with vendors
  • Supervision of complex changes
  • Knowledge transfer
  • Monitoring of technical KPIs
  • Operational improvement

FOR THIS, WE BELIEVE IT WOULD BE IDEAL IF YOU HAD...

Education

  • Higher degree in computer science or telecommunications (or similar recognized qualifications)
  • ITIL Foundation
  • Vendor certifications

Experience:

  • 3+ years in corporate IAM
  • Critical Corporate Environments
  • Technical Team Management

Desirable Certifications

  • ITIL v4
  • Microsoft Identity / Entra ID
  • CyberArk Defender or Sentry
  • SailPoint IdentityIQ Engineer
  • ISO 27001 Foundations

Competencies:

  • Technical leadership
  • Crisis Management
  • Decision making
  • Executive Communication

To perform the role, the skills that would fit the team and the project would be:

  • Initiative and proactivity
  • Good communication skills at different levels and with various stakeholders (users and IT area), interpersonal relationship skills, customer orientation.
  • High capacity for analysis and problem solving.
  • Proactive, entrepreneurial, responsible person committed to the service.
  • Ability to work both independently and as part of a team.

LANGUAGES

  • English

WHAT DO WE OFFER?

• Work-life balance measures and flexible hours.
• Continuous training and certifications.
• Hybrid remote work model.
• Attractive social benefits package.
• Excellent dynamic and multidisciplinary work environment.
• Volunteering programs.

#WeAreDiverse #WePromoteEquality
We are convinced that diverse and inclusive teams are more innovative, transformative, and achieve better results.
Therefore, we promote and guarantee the inclusion of all people regardless of gender, age, sexual orientation and identity, culture, disability, or any other condition.

We want to meet you! 😊

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