Customer Service Operator with Native Portuguese
Temps·Barcelona, Spain
What they offer
Temporary contract
Full-time hours.
Hybrid
Office and home days — the ad has the split.
What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Be near Barcelona for hybrid days
No relocation package mentioned.
Pulled from the advert automatically — the full ad is what counts.
This job was published 8 months ago
About the role
From our company we are recruiting for an important company located in Barcelona a
What you'll do
- Customer service (by phone and email).
- Handling incidents and queries on SAP and Salesforce platforms.
- Resolving questions and providing administrative support.
What you'll get
- Salary according to the Contact Center collective agreement.
How you'll work
- Schedule: Monday to Friday, from 9:00 a.m. to 6:00 p.m. Once training is completed, the schedule will follow Portugal time (10:00 a.m. to 7:00 p.m.) with 1 hour for lunch.
- Holidays: Catalan public holidays are worked on a rotating basis.
- Work mode: In-person training; after training, the possibility of 2 days of remote work.
- Remote work equipment: The company provides all the necessary materials.
- Contract of 1 month through a staffing agency, with the possibility of renewal.
- Training paid, lasting one week.
Full-time
About the company & team
At TEMPS we have spent 30 years finding professional opportunities for people looking for work. We have experience, we are reliable, and we are committed. Right now we have this open position. Does it fit you?
Contact Center
Requirements
- Native Portuguese (Portugal).
- Residence in Barcelona or nearby towns.
- Responsible person, with teamwork skills and a customer-oriented approach.
- Previous experience in customer service.
- Basic knowledge of SAP and Salesforce.
- AVAILABILITY FOR IMMEDIATE START
About the role
Desde nuestra compañía estamos seleccionando para una importante empresa ubicada en Barcelona a
What you'll do
- Atención al cliente (telefónica y por correo electrónico).
- Gestión de incidencias y consultas en plataformas SAP y Salesforce.
- Resolución de dudas y soporte administrativo.
What you'll get
- Salario según convenio Contact Center.
How you'll work
- Horario: Lunes a viernes, de 9:00 a 18:00 h. Una vez completada la formación, se realizará horario de Portugal (10:00 a 19:00 h) con 1 hora para comer.
- Festivos: Se trabajan los festivos de Cataluña por turnos.
- Modalidad: Formación presencial; tras la formación, posibilidad de 2 días de teletrabajo.
- Equipo de teletrabajo: La empresa facilita todo el material necesario.
- Contrato de un 1 mes por ETT, y posibilidad de renovación.
- Formación remunerada de una semana.
full-time
About the company & team
En TEMPS llevamos 30 años encontrando oportunidades profesionales para la gente que busca trabajo. Tenemos experiencia, somos solventes y estamos comprometidos. En este momento tenemos esta posición vacante. ¿Te encaja?
Contact Center
Requirements
- Portugués nativo (Portugal).
- Residencia en Barcelona o poblaciones cercanas.
- Persona responsable, con capacidad de trabajo en equipo y orientación al cliente.
- Experiencia previa en atención al cliente.
- Conocimientos básicos de SAP y Salesforce.
- DISPONIBILIDAD INCORPORACIÓN INMEDIATA
You'll most likely need Spanish to apply.This job was automatically translated to English, .
About the company
Temps
Staffing
Temps is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.