Customer Service Call Center Agent (Native Portuguese)
Temps·Barcelona, Spain
What they offer
Temporary contract
Full-time hours.
Hybrid
Office and home days — the ad has the split.
What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Be near Barcelona for hybrid days
No relocation package mentioned.
Pulled from the advert automatically — the full ad is what counts.
This job was published 7 months ago
What you'll do
- Customer service role (by phone and email).
- Handling incidents and queries on SAP and Salesforce platforms.
- Resolving questions and providing administrative support.
How you'll work
- Schedule: Monday to Friday, from 9:00 a.m. to 6:00 p.m. Once training is completed, the schedule will follow Portugal time (10:00 a.m. to 7:00 p.m.) with a 1-hour lunch break.
- Holidays: Catalan public holidays are worked on a rotating basis.
- Work mode: In-person training; after training, the possibility of 2 days of remote work.
- Remote work equipment: The company provides all necessary materials.
- Contract of 1 month through the staffing agency, with the possibility of renewal.
- Salary according to the Contact Center collective agreement.
- Paid training for one week.
Full-time
About the company & team
At TEMPS, we have spent 30 years finding professional opportunities for people looking for work. We have experience, we are reliable, and we are committed. Right now, we have this open position. Does it fit you?
From our company, we are recruiting for an important company located in Barcelona for a
Contact Center
Requirements
- Native Portuguese (Portugal).
- Residence in Barcelona or nearby towns.
- Responsible person with teamwork skills and a customer-oriented approach.
- Previous experience in customer service.
- Basic knowledge of SAP and Salesforce.
- AVAILABILITY FOR IMMEDIATE START
What you'll do
- Atención al cliente (telefónica y por correo electrónico).
- Gestión de incidencias y consultas en plataformas SAP y Salesforce.
- Resolución de dudas y soporte administrativo.
How you'll work
- Horario: Lunes a viernes, de 9:00 a 18:00 h. Una vez completada la formación, se realizará horario de Portugal (10:00 a 19:00 h) con 1 hora para comer.
- Festivos: Se trabajan los festivos de Cataluña por turnos.
- Modalidad: Formación presencial; tras la formación, posibilidad de 2 días de teletrabajo.
- Equipo de teletrabajo: La empresa facilita todo el material necesario.
- Contrato de un 1 mes por ETT, y posibilidad de renovación.
- Salario según convenio Contact Center.
- Formación remunerada de una semana.
full-time
About the company & team
En TEMPS llevamos 30 años encontrando oportunidades profesionales para la gente que busca trabajo. Tenemos experiencia, somos solventes y estamos comprometidos. En este momento tenemos esta posición vacante. ¿Te encaja?
Desde nuestra compañía estamos seleccionando para una importante empresa ubicada en Barcelona a
Contact Center
Requirements
- Portugués nativo (Portugal).
- Residencia en Barcelona o poblaciones cercanas.
- Persona responsable, con capacidad de trabajo en equipo y orientación al cliente.
- Experiencia previa en atención al cliente.
- Conocimientos básicos de SAP y Salesforce.
- DISPONIBILIDAD INCORPORACIÓN INMEDIATA
You'll most likely need Spanish to apply.This job was automatically translated to English, .
About the company
Temps
Staffing
Temps is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.