Customer Recovery Call Center Agent - Bcn
Temps·Barcelona, Spain
What they offer
Fixed-term contract
Per the ad.
What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak fluent Spanish
Listed as a requirement in the ad.
Work on-site in Barcelona
No relocation package mentioned.
Pulled from the advert automatically — the full ad is what counts.
This job was published 3 months ago
About the role
Right now we have this open position. Does it fit you?
From our company, we are recruiting for an important telemarketing company located in Barcelona, to work on a customer recovery project in the energy sector.
What you'll do
- Call former customers to offer new rates and terms.
- Identify the reason why they left the company and prepare a personalized proposal.
- Present advantages and benefits to win the customer back.
- Properly record each interaction in the computer systems.
What you'll get
- Salary: €1,098.69 gross/month + commissions
How you'll work
- Start date: 28/05/2026.
- Contract: temporary 3-month contract through a staffing agency + possible renewal.
- Schedule: From 10:00 a.m. to 4:00 p.m.
- Online training, selective and unpaid (selected candidates are confirmed on the 2nd day): from May 21 to May 27, from 9:00 a.m. to 3:00 p.m.
Fixed-term
About the company & team
At TEMPS we have spent 30 years finding professional opportunities for people looking for work. We have experience, we are reliable, and we are committed to offering quality job projects.
Contact Center
Requirements
- Essential experience as a commercial call center agent.
- Excellent communication, negotiation, and objection handling skills.
- Telephone excellence.
- Proficiency with computer tools.
- Availability for immediate start.
About the role
En este momento tenemos esta posición vacante. ¿Te encaja?
Desde nuestra compañía estamos seleccionando para una importante empresa de telemarketing ubicada en Barcelona, para trabajar en un proyecto de recuperación de clientes del sector energético.
What you'll do
- Llamar a antiguos clientes para ofrecer nuevas tarifas y condiciones.
- Identificar el motivo por el que dejaron la compañía y elaborar una propuesta personalizada.
- Argumentar ventajas y beneficios para recuperar al cliente.
- Registrar correctamente cada gestión en los sistemas informáticos.
What you'll get
- Salario: 1.098,69 € brutos/mes + comisiones
How you'll work
- Incorporación: 28/05/2026.
- Contrato: temporal de 3 meses por ETT + posible renovación.
- Horario: De 10:00 a 16:00 h
- Formación online, selectiva y no remunerada (el 2do día se confirman los candidatos seleccionados): del 21 de mayo al 27 de mayo de 9:00 a 15:00h.
fixed-term
About the company & team
En TEMPS llevamos 30 años encontrando oportunidades profesionales para las personas que buscan trabajo. Tenemos experiencia, somos solventes y estamos comprometidos con ofrecer proyectos laborales de calidad.
Contact Center
Requirements
- Experiencia imprescindible como teleoperador comercial.
- Excelentes habilidades de comunicación, negociación y gestión de objeciones.
- Excelencia telefónica.
- Agilidad con herramientas informáticas.
- Disponibilidad de incorporación inmediata.
You'll most likely need Spanish to apply.This job was automatically translated to English, .
About the company
Temps
Staffing
Temps is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.