Retention Call Center Agent
Temps·Madrid, Spain
What they offer
Fixed-term contract
Per the ad.
What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak fluent Spanish
Listed as a requirement in the ad.
Work on-site in Madrid
No relocation package mentioned.
Pulled from the advert automatically — the full ad is what counts.
This job was published 5 months ago
About the role
From our company, we are selecting, for an important telemarketing company specializing in the energy and telecommunications sector located in Madrid, customer retention call center agents.
The main function of the position will be making calls to former company customers with the aim of winning them back and offering them new commercial terms.
What you'll get
- Temporary contract for 3 months with the possibility of extension.
- Salary: €9.39 gross/hour
- The training will be bonus-paid (€100) once the probationary period has been successfully completed, provided that no absenteeism has occurred during said period, even if justified.
How you'll work
- Working hours of 27.5h. Shift:
- Afternoon: 3:00 PM to 8:30 PM.
- TRAINING IN-PERSON: March 6 to 18 (both inclusive), from 10:00 a.m. to 2:30 p.m.
- Start date: 19.03.2026
Fixed-term
About the company & team
At TEMPS we have spent 30 years finding professional opportunities for people looking for work. We have experience, we are solvent and we are committed. Right now we have this open position. Does it fit you?
Contact Center
Requirements
- ESSENTIAL: EXPERIENCE AS A COMMERCIAL CALL CENTER AGENT (telesales).
- Experience in the energy sector is a plus.
- Commitment and a positive attitude.
- Availability to travel to the workplace.
- People skills and communication abilities.
- Minimum education: high school diploma
- We are not looking for customer service profiles.
About the role
Desde nuestra compañía estamos seleccionando para una importante empresa de telemarketing dedicada al sector de energía y telecomunicaciones ubicada en Madrid a Teleoperadores de retención de clientes.
La función principal del puesto será la emisión de llamadas a antiguos clientes de la compañía con el objetivo de recuperarlos y ofrecerles nuevas condiciones comerciales.
What you'll get
- Contrato temporal de 3 meses con posibilidad de prórroga.
- Salario: 9,39 b/h
- La formación será bonificada (100 €) una vez superado el período de prueba, siempre que no se haya producido ausentismo durante dicho período, aunque esté justificado.
How you'll work
- Jornada de 27,5h. Turno:
- Tarde: 15:00 a 20:30h.
- FORMACIÓN PRESENCIAL: 6 al 18 de marzo (ambos inclusive), en horario de 10:00 a 14:30 h.
- Incorporación para el 19.03.2026
fixed-term
About the company & team
En TEMPS llevamos 30 años encontrando oportunidades profesionales para la gente que busca trabajo. Tenemos experiencia, somos solventes y estamos comprometidos. En este momento tenemos esta posición vacante. ¿Te encaja?
Contact Center
Requirements
- IMPRESCINDIBLE EXPERIENCIA COMOTELEOPERADOR COMERCIAL (televenta).
- Valorable experiencia en el sector energético.
- Compromiso y buena actitud.
- Disponibilidad para desplazarse al centro de trabajo.
- Don de gentes y habilidades comunicativas.
- Estudios mínimos bachillerato
- No buscamos perfiles de atención al cliente.
You'll most likely need Spanish to apply.This job was automatically translated to English, .
About the company
Temps
Staffing
View company profile
Spanish company
Temps is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.
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