Sales Assistant

We are looking for a part-time Sales Assistant (28h/week), passionate about fashion, to join our team in El Corté Inglès - Valencia.

As a brand ambassador, you embody The Kooples' universe and image with our customers, providing high-quality service and a quality shopping experience.

Your main responsibilities will include:

• Ensure a high level of customer satisfaction through impeccable service,
• Build loyalty and grow the customer database,
• Have a thorough knowledge of the product offer (features, benefits) to recommend a selection tailored to each customer,
• Use the digital tools provided to deliver a smooth, personalised shopping experience and contribute to the store's performance,
• Actively contribute to achieving the store's turnover and KPI targets.
• Maintain the store in excellent condition and uphold visual merchandising standards as recommended,
• Ensure the store is properly restocked,
• Handle deliveries, shipments and stock organisation,
• Take part in end-of-season returns and stocktakes,
• Carry out and follow cash and card payment procedures,
• Open and close the store in accordance with internal procedures,
• Report any discrepancies or issues to the management team,
• Comply with all internal policies, including uniform and grooming guidelines.

You are passionate about fashion, keep up with trends, and enjoy working in a dynamic, demanding environment. With excellent interpersonal skills, you are autonomous, proactive, and a strong team player. Previous experience in retail or customer service is a plus.

Please note this is a permanent contract.