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What they offer
Permanent contract
Full-time hours.
What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak native-level Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Work on-site in Barcelona
No relocation package mentioned.
This job was automatically translated to English,.
The role
At ABBA Hoteles, we pride ourselves on offering exceptional experiences to our guests. To continue providing first-class service, we are looking for a SECOND MAÎTRE D'HÔTEL to join our team at the ABBA Garden Hotel. If you have a passion for hospitality and customer service, this is a perfect opportunity for you.
What you'll do
- Management, planning, and control of the dining room area: supervision of the restaurant, lounges, bar-cafeteria, and other related spaces.
- Creating schedules and planning vacations for the staff under your charge, ensuring an optimal distribution of shifts.
- Hiring new, extra, or temporary agency staff, in coordination with the Human Resources department.
- Managing key metrics together with administration/management to ensure efficient handling of the staff under your charge.
- Conducting inventories and coordinating with the purchasing department for effective order management.
- Controlling production and expenses in your department, ensuring efficient use of resources.
- Customer service: handling complaints and suggestions to improve the guest experience.
- Collecting, reconciling, and settling daily revenue, ensuring accuracy and transparency in all financial operations.
- Active participation in training the staff under your charge, ensuring that all ABBA Hoteles procedures are correctly followed.
- Supervising the setup and decoration of the hotel's different spaces, ensuring that all details align with the chain's quality standards.
- Managing and maintaining the equipment necessary for the development of activities in all dining areas.
- Managing reservations and coordinating with the Information Coordination Center (ICC) for the organization of groups, events, and other special services.
Requirements
What we're looking for
- Previous experience in similar positions within the hotel and/or restaurant sector.
- Fluent English. Other languages valued.
- Leadership skills, organization, and ability to work as part of a team.
- Customer orientation and ability to manage high-pressure situations.
- Knowledge of hotel management tools and cost control.
- Flexible schedule and availability to work weekends and holidays.
Pay & benefits
What you'll get
- Immediate start.
- Rotating shift (plus evening hours).
- Permanent discontinuous contract.
- Full-time position, 40 hours per week.
- A dynamic and professional work environment in a renowned hotel chain.
- Opportunities for professional development and growth.
- Compensation based on experience and contributions.
The role
En ABBA Hoteles, nos enorgullece ofrecer experiencias excepcionales a nuestros huéspedes. Para seguir brindando un servicio de primera clase, buscamos un SEGUNDO MAITRE para unirse a nuestro equipo en el Hotel ABBA Garden. Si tienes pasión por la hospitalidad y atención al cliente, esta es una oportunidad perfecta para ti.
What you'll do
- Dirección, planificación y control del área de sala: supervisión del restaurante, salones, bar-cafetería, y otros espacios relacionados.
- Elaboración de horarios y planificación de vacaciones del personal a su cargo, asegurando una óptima distribución de turnos.
- Contratación de personal nuevo, extra o de ETT, en coordinación con el departamento de Recursos Humanos.
- Control de variables junto con administración/dirección para garantizar una gestión eficiente del personal a su cargo.
- Realización de inventarios y coordinación con el departamento de compras para la gestión efectiva de pedidos.
- Control de producción y gasto en su departamento, asegurando un uso eficiente de los recursos.
- Atención al cliente: gestión de quejas y sugerencias para mejorar la experiencia del huésped.
- Cobro, cuadre y liquidación de la recaudación diaria, asegurando la precisión y transparencia en todas las operaciones financieras.
- Participación activa en la formación del personal a su cargo, garantizando que todos los procedimientos de ABBA Hoteles se cumplan correctamente.
- Supervisión del montaje y decoración de los diferentes espacios del hotel, asegurando que todos los detalles estén alineados con los estándares de calidad de la cadena.
- Gestión y mantenimiento del material necesario para el desarrollo de las actividades en todas las áreas de sala.
- Gestión de reservas y coordinación con el Centro de Coordinación de Información (CCI) para la organización de grupos, eventos, y otros servicios especiales.
Requirements
What we're looking for
- Experiencia previa en puestos similares dentro del sector hotelero y/o restauración.
- Inglés Fluido. Valorable otros idiomas.
- Habilidades de liderazgo, organización y capacidad para trabajar en equipo.
- Orientación al cliente y capacidad para gestionar situaciones de presión.
- Conocimiento de herramientas de gestión hotelera y control de costes.
- Flexibilidad horaria y disponibilidad para trabajar fines de semana y festivos.
Pay & benefits
What you'll get
- Incorporación en inmediata.
- Turno rotativo (más horario de tardes).
- Contrato Fijo Discontinuo.
- Jornada Completa de 40 horas.
- Un entorno de trabajo dinámico y profesional en una cadena hotelera de renombre.
- Oportunidades de desarrollo y crecimiento profesional.
- Retribución según valores aportados.
About abba Hotels
abba Hotels is a Spanish hotel chain operating a portfolio of urban and resort hotels across Spain, primarily in the 4-star segment. The company focuses on business and leisure hospitality, offering accommodation, dining, and event services. With its headquarters in Bilbao, abba Hotels manages properties in major Spanish cities and tourist destinations, positioning itself as a mid-market hospitality player in the Spanish market.
For international professionals, abba Hotels offers opportunities in hotel operations, particularly in food and beverage roles such as waiters, cooks, and maîtres. The company's work culture is rooted in Spanish hospitality standards, and while it is a recognized name in the domestic hotel sector, it is less known internationally. Roles are typically based in Spain, and the company values customer service and teamwork, making it a suitable option for those seeking to integrate into the Spanish hospitality industry.
- Industry
- Hospitality
- Founded
- 1997
- Employees
- 1,000–5,000
- Headquarters
- Bilbao, Spain
- In Spain
- Bilbao, Madrid, Barcelona and 2 more
- Website
- abbahoteles.com
Good to know if you are moving
- abba Hotels is headquartered in Bilbao, Spain, and operates hotels primarily in Spain, offering roles in hospitality such as restaurant service and kitchen positions.
- The company is a Spanish-founded chain, so international hires will be working within a Spanish corporate culture and hospitality environment.
- Open roles are largely in food and beverage, including waiter, cook, and maître positions, which may require Spanish language skills for guest interaction.
- As a mid-sized hotel chain, abba Hotels may offer more localized career growth compared to global hotel groups, with opportunities to work in various Spanish cities.
- The company's focus on 4-star urban hotels suggests a professional but customer-centric work atmosphere, typical of the Spanish hospitality sector.
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