Hostess

• Previous experience in hospitality or customer service
• Excellent communication and interpersonal skills
• Strong multitasking abilities and attention to detail
• Basic computer skills and familiarity with hotel management software
• Knowledge of hospitality industry standards and best practices
• Fluency in English required; Spanish language skills highly preferred
• Ability to work flexible hours, including evenings, weekends, and holidays
• Professional appearance and positive attitude
• Strong problem-solving skills and ability to remain calm under pressure
• Passion for delivering exceptional customer service

SO/ Sotogrande is a tribute to fashion and design, gastronomy, wellness, and golf on the Andalusian coast. Surrounded by green hills and valleys with views of the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique setting. The resort has reclaimed the welcoming spirit and essence of the former Cortijo de Santa María de la Higuera, transforming it into an idyllic place where families and friends celebrate life, enjoy serenity together, and embrace a healthy, contemporary lifestyle.

It is the preferred destination on the Costa del Sol for golf enthusiasts, enjoying a privileged location surrounded by Europe's 7 best golf courses. It features 152 rooms and 36 suites, along with exceptional facilities including: 3 outdoor pools, private gardens, a Kid's Club, 3,500 m² of spa and fitness areas, and bright event lounges with views. Its gastronomic offering consists of 5 Restaurants & Bars, where you can enjoy the traditional flavors of Andalusia, reimagined proposals, and signature cocktails.

• Greet and welcome guests upon arrival, providing a positive first impression of the resort
• Assist guests with check-in and check-out procedures, ensuring a smooth and efficient process
• Provide information about hotel amenities, local attractions, and respond to guest inquiries
• Manage reservations and handle guest requests in a timely and professional manner
• Coordinate with other departments to ensure guest needs are met promptly
• Maintain a clean and organized reception area
• Handle guest complaints and concerns with empathy and work towards satisfactory resolutions
• Assist with administrative tasks such as answering phone calls and emails
• Promote and upsell hotel services and special offers when appropriate
• Ensure compliance with hotel policies and procedures at all times

• Previous experience in hospitality or customer service
• Excellent communication and interpersonal skills
• Strong multitasking abilities and attention to detail
• Basic computer skills and familiarity with hotel management software
• Knowledge of hospitality industry standards and best practices
• Fluency in English required; Spanish language skills highly preferred
• Ability to work flexible hours, including evenings, weekends, and holidays
• Professional appearance and positive attitude
• Strong problem-solving skills and ability to remain calm under pressure
• Passion for delivering exceptional customer service

• Attractive incentive plan.
• Meals provided during shifts in the hotel staff canteen.
• Two consecutive days off per week.
• Significant discounts on hotel services.
• Discounts at Accor group hotels and partner companies.

• Previous experience in hospitality or customer service
• Excellent communication and interpersonal skills
• Strong multitasking abilities and attention to detail
• Basic computer skills and familiarity with hotel management software
• Knowledge of hospitality industry standards and best practices
• Fluency in English required; Spanish language skills highly preferred
• Ability to work flexible hours, including evenings, weekends, and holidays
• Professional appearance and positive attitude
• Strong problem-solving skills and ability to remain calm under pressure
• Passion for delivering exceptional customer service

SO/ Sotogrande es un homenaje a la moda y el diseño, la gastronomía, el bienestar y el golf en la costa andaluza. Rodeado de verdes colinas y valles con vistas al Mediterráneo, SO/ Sotogrande Spa & Golf Resort se encuentra en un enclave único. El resort ha recuperado el espíritu acogedor y la esencia del antiguo Cortijo de Santa María de la Higuera, convirtiéndolo en un lugar idílico donde familias y amigos celebran la vida, disfrutan juntos de la serenidad y de un estilo de vida saludable y contemporáneo.

Es el destino preferido en la Costa del Sol para los amantes del golf, disfrutando de una ubicación privilegiada rodeado de los 7 mejores campos de golf de Europa. Cuenta con 152 habitaciones y 36 suites y unas instalaciones excepcionales entre las que podrá disfrutar de: 3 piscinas exteriores, jardines privados, Kid's Club, 3.500 m2 de spa y fitness y luminosos salones de eventos con vistas. Su oferta gastronómica consta de 5 Restaurantes & Bares, donde podrá disfrutar de los sabores tradicionales de Andalucía, propuestas con una visión renovada y cócteles de autor.

• Greet and welcome guests upon arrival, providing a positive first impression of the resort
• Assist guests with check-in and check-out procedures, ensuring a smooth and efficient process
• Provide information about hotel amenities, local attractions, and respond to guest inquiries
• Manage reservations and handle guest requests in a timely and professional manner
• Coordinate with other departments to ensure guest needs are met promptly
• Maintain a clean and organized reception area
• Handle guest complaints and concerns with empathy and work towards satisfactory resolutions
• Assist with administrative tasks such as answering phone calls and emails
• Promote and upsell hotel services and special offers when appropriate
• Ensure compliance with hotel policies and procedures at all times

• Previous experience in hospitality or customer service
• Excellent communication and interpersonal skills
• Strong multitasking abilities and attention to detail
• Basic computer skills and familiarity with hotel management software
• Knowledge of hospitality industry standards and best practices
• Fluency in English required; Spanish language skills highly preferred
• Ability to work flexible hours, including evenings, weekends, and holidays
• Professional appearance and positive attitude
• Strong problem-solving skills and ability to remain calm under pressure
• Passion for delivering exceptional customer service

• Atractivo plan de incentivos.
• Comida durante el turno en cantina de hotel.
• Dos días de descanso consecutivos a la semana.
• Importantes descuentos en servicios hoteleros.
• Descuentos en hoteles del grupo Accor y empresas colaboradoras.