Airzone is a leading manufacturer of intelligent control systems for HVAC (Heating, Ventilation, and Air Conditioning) installations. Founded in Málaga, the company develops innovative hardware and software solutions designed to improve energy efficiency and thermal comfort in residential and commercial buildings. With a strong focus on R&D, Airzone has established itself as a key player in the smart building sector, operating on a global scale with a presence in Europe, North America, and the Middle East.

Headquartered in the Andalusia Technology Park (PTA) in Málaga, Airzone offers a dynamic environment for international professionals, particularly in engineering, technical sales, and marketing. The company frequently recruits multilingual talent to support its expansion into foreign markets like France, Italy, and the APAC region. Its commitment to sustainability and cutting-edge IoT technology makes it an attractive destination for expats looking to work in the green tech space within Southern Spain.

Airzone was founded in 1997 in Málaga, Spain, as part of the Altra Corporation. It began by developing zoning systems for air conditioning and has since evolved into a global leader in smart HVAC control and energy management.

Commercial Back Office - French

Airzone

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Who are we?

AIRZONE is a leading company in smart HVAC solutions with an international presence. Our commitment to sustainability, technology, and people has made us a benchmark in the HVAC industry.JOIN THE SMART COMFORT REVOLUTION!

At AIRZONE, we're redefining the future of comfort and energy efficiency through cutting-edge technology. If you're passionate about innovation, challenges, and want to work in a dynamic environment where your ideas matter - we want to hear from you!

At Airzone, a leading company in the smart HVAC sector, we are looking to incorporate a Commercial Back Office specialist with native French into our team. This position is key to ensuring customer satisfaction and the correct operation of our technical-commercial network in France and other European markets.

Your main functions will include:

Performing pre-sales functions with customers, follow-up, and acquisition:

· Attending to potential customers by providing the required information and referring them to the corresponding departments

· Liaising internally with the technical-commercial representatives of the area, depending on the market.

· Performing pre-sales and sales tasks for the company's products

· Carrying out control and follow-up of offers

· Promoting the different online platforms and customer service markets.

Claims management: Providing the necessary information to customers or referring claims to the corresponding department for proper resolution.

Customer file management:

· Supervising and correcting customer files to adapt them to the requirements of the company's digital tools.

· Inserting and verifying the correct display of customer and commercial network data on the company's digital platforms.

If you share our values and love what we do, we want to meet you!

View original advert (Spanish)

Who are we?

En Airzone, empresa líder en el sector de la climatización inteligente, buscamos incorporar a nuestro equipo un Back Office Comercial con francés nativo. Esta posición es clave para garantizar la satisfacción de nuestros clientes y el correcto funcionamiento de nuestra red técnico-comercial en Francia y otros mercados europeos.

Entre tus principales funciones estarán:

Realizar funciones de preventa con clientes, seguimiento, captación:

· Atender a posibles clientes facilitando la información requerida y derivando a los departamentos correspondientes

· Relacionarse internamente con los técnicos comerciales de la zona, según mercado.

· Realizar tareas de pre-venta y venta de los productos de la compañía

· Realizar un control y seguimiento de ofertas

· Promotor de las diferentes plataformas online y markets de servicio al cliente.

Gestión de reclamaciones: Facilitar la información necesaria a los clientes o derivar las reclamaciones al departamento correspondiente para su adecuada resolución.

Gestión de fichas de cliente:

· Supervisar y corregir fichas de cliente para adecuarlas a los requisitos de las herramientas digitales de la empresa.

· Insertar y verificar la correcta visualización de datos de clientes y red comercial en plataformas digitales de la empresa.

If you share our values and love what we do, we want to meet you!