Customer Care Specialist (Italian Speaker)
Customer Care Specialist focused on supporting customers and building long-term relationships. The role involves managing orders, solving delivery issues, and recommending products.
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Barkyn (Barkyn, Lda.) is a Portuguese pet-care company operating a personalized dog nutrition e-commerce subscription.
Customer Care Specialist focused on supporting customers and building long-term relationships. The role involves managing orders, solving delivery issues, and recommending products.
You will support customers by solving delivery issues and recommending pet products. The role offers healthcare, a learning budget, and a dog-friendly environment. This is a remote position.
Barkyn (Barkyn, Lda.) is a Portuguese pet-care company operating a personalized dog nutrition e-commerce subscription. Customers complete a 2-minute questionnaire and receive a tailored plan choosing between a steamed fresh-food plan (e.g. 57% fresh chicken and 25% vegetables, no ultra-processed ingredients) or a functional kibble plan (25% fresh meat injection, 30 functional ingredients, grain-free and hypoallergenic recipes). Plans are developed by veterinarians and include veterinary follow-up through the Barkyn Health app with free, unlimited vet chat in under 24 hours, with plans starting from €0.66/day and no commitment. The company reports a 4.6 rating from more than 6,700 reviews and says its approach has been approved by more than 150,000 dogs.
Barkyn is a Portuguese company — its site states it is 'the personalized food brand that won over Portuguese dogs' — but it also serves Spanish- and Italian-speaking customers, with the website offered in Spanish and Italian. Current openings include Customer Care Specialist roles hiring for the Portugal, Spain, and Italy markets (including dedicated Spain and Italian-speaker positions), alongside food production operators, growth marketing, fullstack development, product management, and retail go-to-market roles. For international professionals, the multilingual customer-care function and the mix of commercial, tech, and food-production roles are the most relevant entry points; no specific Spanish office location is confirmed in the available sources.
A Barkyn was founded by André, inspired by his dog Lupi's health problems, and grew from a small garage into a company that has helped transform the lives of over 100,000 dogs and families.