Cyara

Cyara is an enterprise software company that provides a customer experience (CX) assurance platform. Its products validate and monitor AI-driven customer interactions — including conversational AI, GenAI, and agentic AI chat and voice bots — across channels such as voice, IVR, chat, SMS, and email, covering validation before launch and observability in production. The platform reports scale figures including 350M+ customer journeys per year, true in-country dialing across 140+ nations, and 1M+ assured AI-generated responses, and it integrates with AI agent frameworks such as Dialogflow, Amazon Lex, IBM Watson, Kore.ai, and Nuance.