What challenges do we propose? Integrated into the IT Department, you will lead the planning, execution, and delivery of technology projects focused on the commercial area, ensuring that IT solutions support business objectives, improve sales and marketing processes, and generate tangible value for the organization in its business units. Your main duties will consist of: - Act as a strategic bridge between IT and the commercial area, leading projects that enhance the efficiency, digitization and customer focus of commercial processes through innovative technological solutions.
- Translating business needs into viable technological solutions, aligning business requirements with the capabilities of the technical team
- Ensure the timely, proper, and budgeted execution of projects, focusing on concrete results for the commercial area (automation, efficiency, reporting, CRM, e-commerce, etc.)
- Implement the technical and functional solutions, and validate them with internal users and clients.
- Coordinate multidisciplinary teams (IT, sales, marketing, external suppliers, etc.), managing dependencies and ensuring clear communication between all stakeholders
- Maximize the value of IT initiatives for the commercial area, prioritizing projects that boost revenue, customer experience, or competitiveness
- Managing change, anticipating internal resistance, and ensuring good adoption of solutions by the sales team
- Ensure the updating and validity of application documentation in all its phases: requirements gathering, functional design, development, testing, training manuals and operating manuals
What is needed to develop this position? TRAINING - Required Qualifications: Engineering (Higher or Technical): Computer Science, Telecommunications, Industrial. Bachelor's degrees, but with demonstrable experience in IT Project Management and IT Service Management.
- English B2-C1, able to hold conversations in English with a businessperson
- Desirable additional training in business areas: Business Administration, Marketing, Sales, Economics or International Trade
- Desirable: Master's degree or postgraduate degree in Project Management, Business Administration (MBA) or Information Technology Management
- Project management skills preferred
- Certifications in SAP, Salesforce, Microsoft Dynamics, SAP CRM or similar are desirable.
EXPERIENCE - 3/5 or more years of experience performing consultant functions in the implementation, parameterization and development of organizational and/or technological projects.
- Senior Project Manager, with knowledge of IT Service Management and Service Manager
- Senior ERP (3-5 years) in SAP - Commercial Areas: SAP SD, SAP FI-CO
- At least 3-5 years in SAP project implementation and management, Commercial nature and direct contact with Business
- Desirable: Knowledge of CRM systems such as Salesforce or similar applications related to sales, distribution, etc., or the ability to adapt to new systems or environments
- Desirable experience in similar roles within the Organization and Systems department
- Desirable experience in consulting, preferably working in the Horeca or FMCG sector, nationally or internationally. Always focused on the commercial area.
- Desirable experience in customer portals and mobile applications
HIRING - Permanent contract
- Full-time
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