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Sports Sales and Customer Service Assistant

On-site in Collado Villalba·Full-time·Added 15 days ago

Still open when we checked on 8 Oct

Decathlon

422 open roles

Overview

Job details

  • Full-time

    Per the ad.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work on-site in Collado Villalba

    No relocation package mentioned.

This job advert was originally written in Spanish.

Requirements

What we're looking for

Requirements and qualifications

  • Passion for sport and knowledge of different sporting disciplines.
  • Previous experience in customer service or sales, preferably in the sports sector.
  • Communication skills and the ability to work as part of a team.
  • Customer orientation and the ability to resolve doubts and needs.
  • Availability to work flexible hours, including weekends.
  • Proactive, responsible attitude and a willingness to learn.

Pay & benefits

What you'll get

Benefits:

  • Continuous training and professional development in the sports sector.
  • Dynamic and motivating work environment.
  • Exclusive discounts on sports products.
  • Opportunities for growth within the company.
  • Stable contract and competitive working conditions.

The role

Join our team in Collado Villalba and be part of a leading company in the sports sector. We are looking for a person passionate about sport and with exceptional customer service skills to offer quality service. We want to complete our Services and Payment Support team with a profile focused on our customers' satisfaction and on offering unique experiences.

What you'll do

Main responsibilities:

  • Offer our customers the best experience and build loyalty through
    our products and associated services.
  • Attend to and advise customers on their needs during processes related to payment and services.
  • Guarantee a satisfactory and personalized shopping experience.
  • Maintain the order and presentation of the payment area.
  • Collaborate with the team to achieve commercial goals.
  • Manage digital orders to create a unique user experience from
    the store.
  • Guarantee compliance with processes and procedures to ensure customer satisfaction and defined objectives.

About Decathlon

Decathlon is a French sporting goods retailer and one of the world's largest sports retailers, designing, manufacturing, and selling its own brands across a wide range of sports. Founded in 1976, the company operates over 1,700 stores in more than 70 countries, with a strong focus on making sports accessible to everyone through affordable, high-quality products. In Spain, Decathlon has a significant presence with numerous stores across the country, including major cities like Madrid, Barcelona, Valencia, and many others, as well as service centers and logistics operations.

For international professionals, Decathlon Spain offers a dynamic work environment centered on sports and customer service. The company is known for its inclusive culture, promoting teamwork, autonomy, and continuous learning. With roles ranging from sales associates to section managers and technical workshop positions, Decathlon provides opportunities for career growth and development. The company values diversity and often hires international talent, making it a welcoming employer for those relocating to Spain.

Industry
Retail
Founded
1976
Employees
100,000–110,000
Headquarters
Villeneuve-d'Ascq, France
In Spain
Madrid, Barcelona, Seville and 834 more

Good to know if you are moving

  • Decathlon has a strong presence in Spain with over 150 stores, making it one of the largest employers in the retail sector.
  • The company offers a supportive work environment with training programs and opportunities for internal promotion.
  • Many positions are customer-facing, so Spanish language skills are often required, but the company values international experience and diversity.
  • Decathlon provides employee discounts on products and encourages a healthy, active lifestyle.
  • The company has a global network, which can offer opportunities for international transfers and career mobility.
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