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Fraud Prevention and KYC Specialist

On-site in Madrid·Added today (last checked 27 Oct)

Digi Spain

130 open roles

Our summary

Contract
Permanent
Benefits
Private health insurance, life insurance, flexible pay plan, meal vouchers

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This job advert was originally written in Spanish.

Requirements

What we're looking for

  • At least 3 years of experience in fraud prevention, customer onboarding, or risk, preferably in telecommunications.
  • Hands-on experience in KYC systems, implementation of improvements and projects, as well as internal control.
  • Experience in the coordination of internal processes, case monitoring, and compliance reporting.
  • Tools for tracking, monitoring, and reporting fraud cases.

Nice to have

  • Desirable training in Fraud Prevention or Risk Management.

Pay & benefits

What you'll get

- Permanent contract.

- Home internet and health insurance (both after six months).

- Life insurance from the start of the contract.

- Good work environment and camaraderie.

- Incorporation into a growing company with great opportunities for promotion.

- At DIGI, we also offer a flexible compensation plan so you can select the services that best suit your lifestyle: restaurant ticket, daycare, transportation, and health insurance for family members.

The role

We are a telecommunications operator present in the Spanish market since 2008, offering fixed and mobile telephone and internet services, as well as television. We have our own high-performance fiber optic network that allows us to be leaders in internet access speed; and focused on the residential segment, we have our own stores and a wide distribution network for the commercialization of our services throughout Spain.

We belong to the DIGI Communications Group with over 30 years of experience in the telecommunications sector. Originating from Romania, where we have our main business, we are also present, in addition to Spain, in Portugal, Italy, and Belgium.

At Digi, we need to bring on board a Fraud Prevention and KYC Specialist who will have the following functions:

What you'll do

  • Define and implement anti-fraud policies and procedures.
  • Evaluate vulnerable areas and propose preventive measures.
  • Supervise legal and regulatory compliance regarding fraud.
  • Manage and train the organization in anti-fraud culture.
  • Coordinate the registration, monitoring, and resolution of reported fraud cases.
  • Maintain the suitability of KYC systems.

About Digi Spain

Digi Spain is the Spanish subsidiary of Digi Communications, a major European telecommunications group headquartered in Bucharest, Romania. The company operates as a mobile virtual network operator (MVNO) and also provides fixed broadband services, including FTTH (fiber-to-the-home) installations, across Spain. With a strong focus on competitive pricing and expanding its network infrastructure, Digi Spain has grown rapidly, offering services to both residential and business customers.

In Spain, Digi has established a significant presence with offices and operations in multiple cities, including Madrid and Barcelona, and is actively expanding its fiber network across the country. The company is known for its dynamic work environment and offers numerous field-based roles such as FTTH installers, commercial agents, and technical positions, making it an attractive option for international professionals seeking hands-on roles in the telecom sector. Digi Spain values operational efficiency and customer satisfaction, providing opportunities for career growth in a fast-paced industry.

Industry
Telecom
Founded
2008
Employees
1,000–5,000
Headquarters
Bucharest, Romania
In Spain
Madrid, Barcelona

Good to know if you are moving

  • Digi Spain is part of a large European telecom group, offering potential for career growth within the broader Digi Communications network.
  • The company is actively expanding its fiber network across Spain, creating numerous field-based roles such as FTTH installers and technicians.
  • Many roles are customer-facing and may require Spanish language skills, but technical positions may be accessible to international candidates with relevant experience.
  • Digi Spain has a strong focus on competitive pricing and operational efficiency, which can provide a dynamic and fast-paced work environment.
  • The company has a presence in multiple Spanish cities, offering opportunities in various regions beyond Madrid and Barcelona.
All open roles at Digi Spain

Location

Digi Spain · Madrid

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