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Overview
Requirements
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in L'Hospitalet de Llobregat
No relocation package mentioned.
Have 2+ years of experience
Mid-level role.
This job was automatically translated to English.
Requirements
What we're looking for
Demonstrated leadership ability and a minimum of two years of experience in a customer-facing sales environment
Feel personal confidence and are comfortable interacting with customers to provide a better experience
Motivated to achieve excellent results thanks to personal enthusiasm for interacting with customers and sporting products
Possess resources and are versatile to respond to changing opportunities and demands in a constantly changing omnichannel retail environment
Strong mathematical and cognitive skills, including problem analysis, decision making, and financial analysis
High level of ethics, values, integrity, and trust
Flexible availability, including nights, weekends, and holidays
The role
Description
What you'll do
You are an instructor and teacher by nature and feel passion for helping others provide an exceptional customer experience in the store. Your team responds when you lead and want to strive working for you. Depending on the district manager, you will be responsible for leading, instructing, and developing all team members to provide an exceptional customer experience in the store and to carry out all company strategies. Your responsibilities will include all aspects of store management, including execution of company standards in recruitment, hiring, training, customer service, visual merchandising, and store operations. These activities together will be what drive sales to maximize profit objectives for your store and lead you and your team toward success.
Responsibilities
Train and motivate your team to inspire top-tier performance and an exceptional customer experience.
Execute standards for recruitment, hiring, training, visitor services, visual merchandising, and store operations
Execute plans to drive key performance indicators and maximize profitability
Improve brand loyalty by empowering the team to create a natural and personal experience for customers
Act as a partner between customers, sales employees, store managers, and corporate business partners
Maintains a high level of customer focus and leads by example through clear and engaging communications
Ensures that visual standards and directives are maintained
Feel passion for teaching employees product knowledge and how to apply what they learn to the customer experience
Qualifications
About Foot Locker
Foot Locker is a sporting goods retail company (validated industry: Sporting Goods Retail), operating under Foot Locker, Inc. Its European e-commerce platform, footlocker.eu, serves a range of European markets including Spain, alongside Germany, the United Kingdom, the Netherlands, France, Italy, Portugal and others.
In Spain, Foot Locker currently advertises a large volume of store-level openings, including sales associates (Empleado/a de Ventas), shift leaders (Shift Leader / Jefe de Turno), Assistant Managers, and CX and OPS Team Member positions, indicating an active Spanish retail store operation. The company's careers site is available in Spanish as well as several other European languages, and Foot Locker describes itself as a Proud Equal Employment Opportunity Employer.
- Industry
- Sporting Goods Retail
- Website
- footlocker.eu
Good to know if you are moving
- Foot Locker's European website lists Spain among the European countries it serves, alongside Germany, the UK, the Netherlands, France, Italy and Portugal.
- Current openings in Spain are predominantly store-level retail roles: Empleado/a de Ventas (sales associate), Shift Leader / Jefe de Turno, Assistant Manager, CX Team Member and OPS Team Member.
- The Foot Locker careers site is available in Spanish as well as English, Dutch (Belgium), Greek, French, Italian, German, Czech, Romanian, Portuguese, Hungarian and Polish.
- Foot Locker describes itself as a 'Proud Equal Employment Opportunity Employer' and offers an accommodations contact (Accommodations@FootLocker.com) for applicants needing assistance with the application process.
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