Fuerte Group Hotels is a family-owned Spanish hotel chain with over 60 years of experience in the hospitality and tourism industry. Headquartered in Marbella, the group operates a diverse portfolio of brands including Fuerte Hoteles, Amàre Hotels, Olée Holiday Rentals, and the flagship El Fuerte Marbella, focusing on high-end service and sustainable tourism practices.

With a significant footprint across Andalusia and the Balearic Islands, the company offers a wide range of opportunities for international professionals in areas such as guest experience, culinary arts, and corporate management. Their international outlook is reflected in their recruitment of multilingual staff and specialized roles like International Talent Recruiters, making them a key player for those seeking to enter the Spanish luxury hospitality market.

Founded in 1957 by José Luque Manzano with the opening of Hotel El Fuerte in Marbella, the first hotel in the center of the city. It has since evolved from a single establishment into a major Spanish hospitality group known for pioneering sustainable tourism.

For international professionals

Operates multiple brands ranging from 4-star family resorts to 5-star luxury adult-only hotels.
Strong commitment to environmental sustainability and social responsibility through the Fuerte Foundation.
Headquartered in Marbella, offering corporate roles in one of Spain's most popular international hubs.
Provides opportunities for seasonal and permanent positions across Andalusia and Ibiza.
Actively seeks multilingual talent for guest-facing and management roles to serve an international clientele.

Waiter/Waitress Assistant

Fuerte Group Hotels

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

🔔 We are offering a Waiter/Waitress Assistant position to work at Fuerte Hoteles, Andalusian hotels that offer the opportunity to create new memories and immerse yourself in authentic experiences, where you can discover the soul of Andalusia. You will be responsible for the service and sale of food and beverages at the different points of sale and Room Service, ensuring a professional and quality service, as well as customer satisfaction, following the established protocols and standards.

The spectacular location of Fuerte El Rompido, in the province of Huelva, on an elevation with views of the natural landscape formed by the mouth of the Piedras river, makes it the ideal hotel for a family or couple's getaway, and for enjoying sports in the heart of nature.

You will have access to multiple advantages

You will work at Fuerte Group Hotels, a large family of top-level professionals with nearly 7 decades in the hotel sector that has grown through differentiated brands, especially in the south of Spain.

💥 Competitive salary policy.

💟 Unique working environment, excellent workplace atmosphere surrounded by great professionals.

📈 Development opportunities, career plans so that we can grow together.

📚 Continuous training: we bet on and boost your talent.

Your day-to-day will start to sound like this...

🔲 Support and supervision: Carry out customer service functions at the different points of sale and Room Service, according to the protocols established for each. Ensure the achievement of the established departmental objectives, as well as compliance with the critical processes and staging of the area, in accordance with the standards established by the hotel. Collaborate in the preparation of the work areas for service, as well as the electronic devices to be used and their disconnection upon completion. Review and verify that the orders received at the points of sale match the delivery notes and the order placed. Collaborate in the preparation and setup of special events, in coordination with the manager.

🔲 Execution and follow-up: Receive, accompany, advise, and bid farewell to the customer. Inform and advise the customer on the different products offered. Take orders and serve customer requests. Handle billing and payment from the customer. Collaborate in the preparation and setting of tables for service according to the manual and protocols established by Fuerte Group in each case, and verify that all elements are in the conditions specified by the standards. Collaborate in the setup and dismantling of the buffet, as well as the service within it. Store received products and/or materials in the corresponding areas and collaborate in their replenishment.

🔲 Control and quality: Control and review the materials necessary for the correct performance of the functions of your position. Perform stock control of available items. Comply with the quality, safety and health, environment, and data protection regulations established by the organization.

View original advert (Spanish)

🔔 Ofrecemos un puesto de Ayudante de Camarero/a para trabajar en Fuerte Hoteles, hoteles andaluces que ofrecen la oportunidad de crear nuevos recuerdos y sumergirse en experiencias auténticas, donde descubrir el alma de Andalucía.Se encargará de realizar el servicio y venta de alimentos y bebidas en los diferentes puntos de venta y Room Service, velando por ofrecer un servicio profesional y de calidad, así como la satisfacción del cliente siguiendo los protocolos y estándares marcados.

La espectacular ubicación de Fuerte El Rompido, en la provincia de Huelva, en una elevación con vistas al paraje natural formado por la desembocadura del río Piedras, lo convierte en el hotel ideal para una escapada en familia o en pareja, y para disfrutar del deporte en plena naturaleza.

Accederás a múltiples ventajas

Trabajarás en Fuerte Group Hotels, una gran familia de profesionales de primer nivel con casi 7 décadas en el sector hotelero que ha crecido en marcas diferenciadas especialmente en el sur de España.

💥 Política salarial competitiva.

💟 Ambiente de trabajo único, excelente clima laboral rodeado de grandes profesionales.

📈 Oportunidades de desarrollo, planes de carrera para que crezcamos juntos.

📚 Formación continua: apostamos e impulsamos tu talento.

Tu día a día empezará a sonar así...

🔲 Soporte y supervisión: Llevar a cabo las funciones propias de atención al cliente en los diferentes puntos de venta y Room Service, según los protocolos establecidos para cada uno de ellos. Velar por la consecución de los objetivos departamentales establecidos, así como el cumplimiento de los procesos críticos y puestas en escena del área, de acuerdo con los estándares establecidos por el hotel. Colaborar en la preparación de las áreas de trabajo para el servicio, así como los dispositivos electrónicos a utilizar y la desconexión de los mismos al finalizar. Revisar y comprobar que los pedidos recibidos en los puntos de venta coinciden con los albaranes y el pedido realizado. Colaborar en la preparación y montaje de eventos especiales, en coordinación con el responsable.