Fuerte Group Hotels is a family-owned Spanish hotel chain with over 60 years of experience in the hospitality and tourism industry. Headquartered in Marbella, the group operates a diverse portfolio of brands including Fuerte Hoteles, Amàre Hotels, Olée Holiday Rentals, and the flagship El Fuerte Marbella, focusing on high-end service and sustainable tourism practices.

With a significant footprint across Andalusia and the Balearic Islands, the company offers a wide range of opportunities for international professionals in areas such as guest experience, culinary arts, and corporate management. Their international outlook is reflected in their recruitment of multilingual staff and specialized roles like International Talent Recruiters, making them a key player for those seeking to enter the Spanish luxury hospitality market.

Founded in 1957 by José Luque Manzano with the opening of Hotel El Fuerte in Marbella, the first hotel in the center of the city. It has since evolved from a single establishment into a major Spanish hospitality group known for pioneering sustainable tourism.

For international professionals

Operates multiple brands ranging from 4-star family resorts to 5-star luxury adult-only hotels.
Strong commitment to environmental sustainability and social responsibility through the Fuerte Foundation.
Headquartered in Marbella, offering corporate roles in one of Spain's most popular international hubs.
Provides opportunities for seasonal and permanent positions across Andalusia and Ibiza.
Actively seeks multilingual talent for guest-facing and management roles to serve an international clientele.

Waiter/Waitress Assistant

Fuerte Group Hotels

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

We are looking for staff for the position of Waiter/Waitress Assistant at our Hotel Fuerte Conil Resort located in Conil de la Frontera, Cádiz. You will be responsible for the service and sale of food and beverages at the different points of sale and Room Service, ensuring a professional and high-quality service, as well as customer satisfaction, following the protocols and standards set by Fuerte Group.

You will have access to multiple advantages:

You will work at Fuerte Group Hotels, a large family of top-level professionals with nearly 7 decades in the hotel sector that has grown through differentiated brands, especially in the south of Spain.

💥 Competitive salary policy.

💟 Unique work environment, excellent workplace atmosphere surrounded by great professionals.

📈 Development opportunities, career plans so that we can grow together.

📚 Continuous training: we bet on and boost your talent. Special attention to improving your language skills.

Your day-to-day will start to sound like this...

🔲 Support and supervision: Carry out customer service functions at the different points of sale and Room Service, according to the protocols established for each. Ensure the achievement of established departmental objectives, as well as compliance with critical processes and area setups, in accordance with the standards established by the hotel. Collaborate in the preparation of work areas for service, as well as the electronic devices to be used and their disconnection upon completion. Review and verify that the orders received at the points of sale match the delivery notes and the order placed. Collaborate in the preparation and setup of special events, in coordination with the manager.

🔲 Execution and follow-up: Receive, accompany, advise, and bid farewell to the customer. Inform and advise the customer on the different products offered. Take orders and serve customer requests. Handle billing and payment collection from the customer. Collaborate in the preparation and setting of tables for service according to the manual and protocols established by Fuerte Group in each case, and verify that all elements are in the conditions specified by the standards. Collaborate in the setup and dismantling of the buffet, as well as the service within it. Store received products and/or materials in the corresponding areas and collaborate in their replenishment.

🔲 Control and quality: Control and review the materials necessary for the correct performance of the functions of your job position. Perform available stock control. Comply with the quality, safety and health, environment, and data protection regulations established by the organization.

View original advert (Spanish)

Buscamos personal para el puesto de Ayudante de Camarero/a nuestro Hotel Fuerte Conil Resort ubicado en Conil de la Frontera, Cádiz. Se encargará de realizar el servicio y venta de alimentos y bebidas en los diferentes puntos de venta y Room Service, velando por ofrecer un servicio profesional y de calidad, así como la satisfacción del cliente siguiendo los protocolos y estándares marcados por Fuerte Group

Accederás a múltiples ventajas

Trabajarás en Fuerte Group Hotels, una gran familia de profesionales de primer nivel con casi 7 décadas en el sector hotelero que ha crecido en marcas diferenciadas especialmente en el sur de España.

💥 Política salarial competitiva.

💟 Ambiente de trabajo único, excelente clima laboral rodeado de grandes profesionales.

📈 Oportunidades de desarrollo, planes de carrera para que crezcamos juntos.

📚 Formación continua: apostamos e impulsamos tu talento. Especial atención a la mejora de tu nivel de idiomas.

Tu día a día empezará a sonar así...

🔲 Soporte y supervisión: Llevar a cabo las funciones propias de atención al cliente en los diferentes puntos de venta y Room Service, según los protocolos establecidos para cada uno de ellos. Velar por la consecución de los objetivos departamentales establecidos, así como el cumplimiento de los procesos críticos y puestas en escena del área, de acuerdo con los estándares establecidos por el hotel. Colaborar en la preparación de las áreas de trabajo para el servicio, así como los dispositivos electrónicos a utilizar y la desconexión de los mismos al finalizar. Revisar y comprobar que los pedidos recibidos en los puntos de venta coinciden con los albaranes y el pedido realizado. Colaborar en la preparación y montaje de eventos especiales, en coordinación con el responsable.