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Back Office Team Manager - Real Estate

On-site in Madrid·Full-time·Added 24 days ago

Gi Group España

844 open roles

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Overview

Job details

  • Full-time hours

    Per the ad.

Requirements

  • Have the right to work in Spain

    Gi Group España doesn't mention sponsorship in the ad.

  • Work on-site in Madrid

    No relocation package mentioned.

  • Have 3+ years of experience

    Mid-level role.

This job was automatically translated to English.

Requirements

What we're looking for

Requirements:

Experience: minimum 3 years managing teams

Tools: advanced level of Microsoft Office, especially Excel.

The role

At Gi BPO, an important multinational, we are looking for a Team Manager with experience leading and managing daily operations, to guarantee compliance with deadlines, objectives, and service levels in a dynamic and customer-oriented environment.

What you'll do

What will your duties be?

Operational leadership and service coordination with direct communication with the client.

Conducting weekly follow-up meetings (progress, productivity, incidents/blockers, KPIs, and SLAs).

Team supervision: task distribution and monitoring of daily objectives.

Workload planning and resource optimization to meet deadlines.

Management of operational capacity during demand peaks: contingencies, continuous training, and coverage of absences.

Training, coaching, and evaluation of the team to enhance performance and development.

Preparation of reporting and monitoring of indicators.

How you'll work

Conditions:

Schedule: Full-time, Mon-Fri from 9:00 to 18:00

Location: Madrid

Salary range: 21-23K

Hiring process

If this interests you, we are waiting for you!

About Gi Group España

Gi Group is a global staffing and HR services company headquartered in Milan, Italy. It operates in over 30 countries and provides temporary and permanent staffing, recruitment process outsourcing, and HR consulting. In Spain, Gi Group España offers a wide range of job placements across sectors such as hospitality, logistics, automotive, banking, and customer service, with roles spanning administrative, operational, and technical positions.

Gi Group España has a strong presence across Spain, with offices in multiple cities and a focus on connecting candidates with local employers. For international professionals, the company frequently hires multilingual talent for customer service and back-office roles, particularly in languages like German, Italian, and English. Their work culture emphasizes flexibility and support for job seekers, making them a practical entry point for those looking to establish themselves in the Spanish labor market.

Industry
Staffing
Website
es.gigroup.com
All open roles at Gi Group España

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