Gi Group Holding is one of the world's leading multinational companies providing services for the development of the labor market, specializing in temporary staffing, permanent placement, and HR consulting. With a presence in over 30 countries across Europe, Asia, and the Americas, the group operates as a massive ecosystem of HR services, supporting thousands of companies and millions of candidates globally.

In Spain, Gi Group España maintains a robust network of offices and is a critical partner for international professionals due to its focus on multilingual recruitment. They frequently manage high-volume hiring for multinational clients in sectors like logistics, customer service, and hospitality, making them a primary point of contact for expats and foreign workers seeking their first role in the Spanish market.

Founded in 1998 in Milan, Italy, by Stefano Colli-Lanzi, the company expanded rapidly through international acquisitions. It became the first Italian multinational in the staffing industry and is now one of the largest HR service providers globally.

For international professionals

Specializes in multilingual recruitment, frequently hiring for roles requiring English, French, Dutch, German, and Italian.
Offers a high volume of 'Contrato Indefinido' (permanent) positions even for entry-level administrative and customer service roles.
Provides a wide geographic reach with opportunities in major hubs like Madrid and Barcelona, as well as regional cities like Córdoba and Almería.
Acts as a gateway for international talent through specialized internships (becas) and temporary-to-permanent placement tracks.

Inside Sales Representative Rubí

Gi Group España

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

Gi Group is the leading Italian multinational in the world offering comprehensive solutions for the development of the labor market. Our mission is to contribute with a global vision to the development of the labor market with the main objective of increasing employability, always based on the personal and social value of work.

Learn more at https://es.gigroup.com/

At Gi Group, we are looking for an Inside Sales Representative for a client company, a leader in the consumer goods sector, to join the client company in Rubí.

What will you do in your day-to-day?

Attend to and advise the client portfolio via telephone, managing orders and resolving product and service incidents.
Manage incoming and outgoing calls following established quality standards.
Achieve the set sales and service objectives.
Resolve incidents related to products, services, and payment claims.
Detect opportunities and refer potential clients to the external sales team when necessary.
Register and process orders accurately.
Keep the client database updated with relevant information.
Manage pricing and perform follow-ups on the assigned portfolio.

What are we looking for?

Specific training in Customer Service and Sales Techniques is valued.
Minimum of 2 years of experience in telephone support or similar positions.
Regular use of CRM; knowledge of Salesforce will be valued.
Results-oriented profile, with commercial skills, effective communication, and the ability to work in a team.

What do we offer?

Stable project in a company that is a leader in its sector.
Attractive social benefits.
Full-time schedule from Monday to Friday, 9:00 AM to 6:00 PM.

#LI-GM1

View original advert (Spanish)

Gi Group es la multinacional Italiana líder en el mundo que ofrece soluciones integrales para el desarrollo del mercado laboral. Nuestra misión es contribuir con una visión global al desarrollo del mercado laboral con el objetivo principal de aumentar la empleabilidad, basándonos siempre en el valor personal y social del trabajo.

Conoce más en https://es.gigroup.com/

Desde Gi Group buscamos para empresa cliente, líder en el sector gran consumo, a un/a Inside Sales Representative para incorporarse a empresa cliente, en Rubí.

¿Qué harás en tu día a día?

Atender y asesorar a la cartera de clientes vía telefónica, gestionando pedidos y resolviendo incidencias de producto y servicio.
Gestionar llamadas entrantes y salientes siguiendo los estándares de calidad establecidos.
Alcanzar los objetivos de venta y servicio marcados.
Resolver incidencias relacionadas con producto, servicio y reclamaciones de impagados.
Detectar oportunidades y derivar potenciales clientes al equipo comercial externo cuando sea necesario.
Registrar y procesar pedidos de forma precisa.
Mantener actualizada la base de datos de clientes con información relevante.
Gestionar precios y realizar el seguimiento de la cartera asignada.

¿Qué buscamos?

Valorable formación específica en Atención al cliente y Técnicas de venta.
Experiencia mínima de 2 años en atención telefónica o posiciones similares.
Manejo habitual de CRM; se valorará conocimiento de Salesforce.
Perfil orientado a resultados, con habilidades comerciales, comunicación efectiva y capacidad para trabajar en equipo.

¿Qué ofrecemos?