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Floor Manager

On-site in Sant Cugat del Vallès·Full-time·Added 6 days ago

Gi Group España

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Overview

Job details

Permanent contract
Full-time hours.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
Work on-site in Sant Cugat del Vallès
No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

What do we offer?

Permanent contract directly with the company
Immediate start.
Full-time: 40h per week.
Split shift (estimated schedule): 13:00 to 16:30 and 20:00 to 23:30/24:00. The finish time may vary and is compensated depending on the schedule.
Sunday night off + 1.5 days of weekly rest.
Salary to be agreed based on experience and fit.
Annual variable pay based on objectives.

Requirements

What we're looking for

What are we looking for?

Demonstrable experience as a Floor Manager / Floor Supervisor / Floor Manager, ideally in restaurants with high volume and course-based dynamics.
Young, proactive, and decisive profile, with leadership on the floor and the ability to make decisions during service.
Accustomed to managing services of up to 100 diners.
Minimum B2 English (essential): ability to communicate with customers in English.
Residency in Sant Cugat or surrounding areas.

The role

At Gi Group, we are selecting a Floor Manager to join a reference restaurant in Sant Cugat del Vallès, with high-volume service (approx. 100 diners) and a dynamic environment where operations and customer experience are key.

What you'll do

What will you do on a day-to-day basis?

Lead the floor service (highly operational profile): shift organization, direction by courses, and support during peak times.
Manage the floor team (5 to 7 people): coordination, task assignment, and service monitoring to ensure pace and quality.
Ensure an excellent customer experience: attention and incident resolution on the floor, maintaining service standards.
Coordinate with the kitchen and the maître d': constant communication to guarantee fluidity, timing, and good execution.
Work with a focus on restaurant objectives: orientation towards customer satisfaction and operational efficiency (with associated variable pay).

Mobility

If you reside in Sant Cugat del Vallès, a vehicle is not necessary.
If you reside in nearby towns, it is essential to have your own vehicle due to the split shift.

About Gi Group España

Gi Group is a global staffing and HR services company headquartered in Milan, Italy. It operates in over 30 countries and provides temporary and permanent staffing, recruitment process outsourcing, and HR consulting. In Spain, Gi Group España offers a wide range of job placements across sectors such as hospitality, logistics, automotive, banking, and customer service, with roles spanning administrative, operational, and technical positions.

Gi Group España has a strong presence across Spain, with offices in multiple cities and a focus on connecting candidates with local employers. For international professionals, the company frequently hires multilingual talent for customer service and back-office roles, particularly in languages like German, Italian, and English. Their work culture emphasizes flexibility and support for job seekers, making them a practical entry point for those looking to establish themselves in the Spanish labor market.