Quality Technician

Job Description:1.Maintain the factory Quality Management System, ensuring compliance with the quality requirements established within the legal framework, Administration, and Customers, framed within the Quality Policy established by the Quality and Company Management. 2.Ensure that the processes necessary for the correct functioning of the QMS are implemented and maintained, constantly involving all levels of the organization, detecting anomalies, and informing the affected sections for their intervention. 3.Perform data collection and analysis of indicators established in the production lines, preparing reports and reporting for line managers to facilitate decision-making in the control and optimization of resources and processes: waste recording, raw material consumption control, quality control of the cardboard sheet by reviewing each associated manufacturing parameter, quality control of finished boxes, etc. 4.Perform quality control, carrying out periodic testing and quality sampling in the laboratory for internal validation of basic raw material parameters: compression, resistance, etc., as well as preparing samples for the external laboratory. Analyze the quality of competitors' products to implement improvements in our products. 5.Control quality during the manufacturing process, including measurement, printing, die-cutting, curving, gluing... to avoid deviations from the intended quality. 6.Coordinate Pest Control (DDD); Disinfection, Disinsectization, Deratization. 7.Prepare quality bulletins and technical specifications to attach to shipments of goods when requested by the customer. 8.Control and manage customer incidents and claims, in coordination with the affected department/area:  perform cause analysis and identification, plan corrective measures, and supervise their implementation and the resolution of the incident/claim  propose and plan preventive measures, seeking to anticipate possible incidents or claims, minimizing negative impact on results and customers  assess the effectiveness of both implemented corrective and preventive actions 9.File claims against external suppliers, carrying out their follow-up and control, to demand compensation for inconveniences suffered and avoid new incidents that hinder the normal development of the production process (paper claims, etc.). 10.Collaborate in external, internal, and customer audits carried out to verify QMS compliance according to the standard, providing required information to auditors. 11.Supply work clothing, PPE, and first aid kits, searching for suppliers, controlling stocks, and performing purchases, ensuring that personnel have the necessary material, as well as ensuring that all company departments have a first aid kit. 12.Control the training carried out, preparing and maintaining records of internal personnel training files. 13.Provide internal training/information regarding quality and certifications to internal personnel.Additional Information: