Intern Customer Service Experience (CSX)

Henkel·Barcelona, Spain

What they ask for

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work on-site in Barcelona

    No relocation package mentioned.

Pulled from the advert automatically — the full ad is what counts.

This job was published 4 months ago

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What you'll do

  • Support customer communication and help ensure a smooth customer experience
  • Act as a point of contact for customer enquiries (email, calls)
  • Assist with order-to-cash (OTC) and customer service related activities
  • Help build relationships with customers and collect their feedback
  • Maintain and update CRM data, supporting business development activities
  • Identify opportunities to improve customer satisfaction (CSAT)
  • Collaborate with internal teams (Customer Experience, Supply Chain, etc.)
  • Support ongoing projects, process improvements and best practices
  • Help monitor performance using KPIs and reports

About the company

Henkel

Henkel

Consumer Goods

View company profile
International company
47000 employees