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Intern Customer Service Experience (CSX)
Henkel·Barcelona, Spain
What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Barcelona
No relocation package mentioned.
Pulled from the advert automatically — the full ad is what counts.
This job was published 4 months ago
What you'll do
- Support customer communication and help ensure a smooth customer experience
- Act as a point of contact for customer enquiries (email, calls)
- Assist with order-to-cash (OTC) and customer service related activities
- Help build relationships with customers and collect their feedback
- Maintain and update CRM data, supporting business development activities
- Identify opportunities to improve customer satisfaction (CSAT)
- Collaborate with internal teams (Customer Experience, Supply Chain, etc.)
- Support ongoing projects, process improvements and best practices
- Help monitor performance using KPIs and reports
About the company
Henkel
Consumer Goods