Sales Advisor (20 Hours)

While previous experience in customer service and knowledge of fabrics is valued, it is not required.

• Customer orientation: You enjoy interacting with people and are committed to providing excellent service.

• Adaptability and flexibility: Ability to respond to changing priorities and customer requests.

• Proactivity: Initiative to act and achieve quality results.

• Good communication: Genuine interest in people, you communicate clearly and listen actively to understand others' perspectives and needs.

• Willingness to learn: Open to receiving feedback and always looking for opportunities to grow and develop.

• Enthusiasm for the brand: Real passion for our brand and collection, and you enjoy sharing that enthusiasm with customers.

• Schedule availability: Willingness to work varied hours, including evenings and weekends.

Desirable but not required:

• Knowledge of store operations and customer service skills gained from previous retail experience.

• Confidence in offering advice on fashion trends, materials, sizes, etc.

Benefits:
We are committed to supporting our employees with a variety of attractive benefits and development opportunities. As a member of our team, you will enjoy a 25% discount on all H&M Group brands, both in-store and online. Additionally, all employees participate in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about the program here.

Additionally, colleagues based in Spain also receive:

• A day off on your birthday

• Access to the discount platform: Advantages Club

• Allowance for purchasing brand garments

As a Sales Advisor, you are the friendly face that welcomes our customers and embody the heart of our brand. You will have the opportunity to provide high-level service in every interaction. From starting conversations to helping at the register, in the fitting rooms, and throughout the store, you will play a vital role in enhancing the shopping experience.

Your responsibilities will also include processing deliveries, restocking, and presenting the latest garments on the sales floor.
Your role is essential to creating welcoming experiences that reflect the best of our brand. With warmth and enthusiasm, you will guide our customers on their journey, offering genuine assistance and proactive service that inspires and motivates. Together with your team, you will create moments that matter.

• This is a part-time position with a PERMANENT contract of 20 hours per week, distributed over 5 working days with 4-hour shifts per day, and includes weekends and shifts available between 7:00 AM and 9:30 PM.