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Sales and Customer Service Assistant, Restaurant

On-site in Madrid·Added yesterday

Still open when we checked on 8 Oct

IKEA

37 open roles

Overview

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work on-site in Madrid

    No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

What do we offer?

  • Permanent contract
  • 30 hrs per week
  • Afternoon schedule

The role

Because we are much more than a company. We seek a positive impact on homes, society, and the planet, and we like to help people improve their everyday life at home, while doing so in a simple and accessible way for the majority.

Do you want to make millions of people look forward to getting home? BRING YOUR TALENT TO IKEA!

Your mission as a salesperson is to identify the different types of customers according to their purchasing needs and offer them a fun, comfortable, and satisfying shopping experience to increase sales.

What you'll do

These are the responsibilities depending on the area you are interested in working in:

Customer Service:

  • Resolve incidents/complaints in order to offer them the best solution.
  • Manage exchanges and returns at the counter.
  • Ensure an efficient payment process at the checkouts.

Sales:

  • Offer personalized service, home decor solutions full of inspiration, with products, their functionalities, and all the services that facilitate their purchase.

Catering:

  • Give a tasty reason to return to IKEA time and time again, reinforcing the store's Swedish profile.
  • Attract and encourage customers to stay longer at IKEA, offering good quality food at low prices.
  • Provide colleagues with an opportunity to rest and "recharge their batteries."

About IKEA

IKEA is a global home furnishing retailer founded in Sweden in 1943, known for its flat-pack furniture, ready-to-assemble products, and its democratic design approach that combines form, function, quality, sustainability, and low price. The company operates over 400 stores worldwide and is one of the most recognizable retail brands globally, with a strong presence in Europe, North America, and Asia.

In Spain, IKEA has a significant and long-established presence with multiple stores across the country, including in Madrid, Barcelona, Seville, and other major cities. The company is a major employer in Spain, offering a wide range of roles from sales and logistics to food and interior design. For international professionals, IKEA Spain offers a structured work environment with clear processes, a strong focus on work-life balance, and opportunities for growth within a global company, making it a relevant option for those looking to relocate to Spain.

Industry
Retail
Founded
1943
Employees
100,000+
Headquarters
Delft, Netherlands
In Spain
Madrid, Barcelona, Seville and 10 more
Website
ikea.com

Good to know if you are moving

  • IKEA is a global brand with a strong presence in Spain, offering opportunities for internal mobility and career growth across different countries.
  • The company is known for its inclusive and egalitarian work culture, with a strong emphasis on work-life balance and employee well-being.
  • IKEA Spain hires for a wide range of roles, including retail, logistics, food design, and customer service, many of which do not require fluent Spanish.
  • The company offers structured training programs and clear career paths, which can be beneficial for professionals relocating to Spain.
  • IKEA's Spanish operations are well-established, with stores in major cities, providing a stable and recognizable work environment for newcomers.

In their own words

About the company & team

At IKEA we are committed to making a better everyday life for the majority of people. All IKEA coworkers enjoy a comprehensive benefits package that is available to them from day one.

Additional information

  • Job ID: 371067

  • Date posted: 07/10/2026

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