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Customer Service

On-site in Castilleja De La Cuesta·Added yesterday

Still open when we checked on 8 Oct

IKEA

37 open roles

Overview

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work on-site in Castilleja De La Cuesta

    No relocation package mentioned.

Skills

This job was automatically translated to English.

Requirements

What we're looking for

Requirements:

  • Good digital competence (Office 365...)
  • Ability to organize and prioritize your own tasks and those of the rest of the team.
  • Experience/knowledge in customer service areas will be valued.
  • Ability to work autonomously in dynamic and changing environments.

Pay & benefits

What you'll get

At IKEA we are committed to making a better everyday life for the majority of people. All IKEA coworkers enjoy a comprehensive benefits package that is available to them from day one.

The role

What you'll do

Ensure a simple purchasing process, taking into account the needs and expectations of customers. You must ensure a fast and efficient after-sales service for customers.

Manage incidents and complaints, showing empathy towards customers.

Be prepared and available to help customers when they need it.

Manage returns according to the criteria set by the store.

Ensure that our checkout service is fast and efficient for customers, and that payment is carried out in a reliable, efficient, accurate, and cordial manner.

I use the till to accurately register products and customer payments according to the provided routines.

I follow cash handling procedures to guarantee the security of our funds.

About IKEA

IKEA is a global home furnishing retailer founded in Sweden in 1943, known for its flat-pack furniture, ready-to-assemble products, and its democratic design approach that combines form, function, quality, sustainability, and low price. The company operates over 400 stores worldwide and is one of the most recognizable retail brands globally, with a strong presence in Europe, North America, and Asia.

In Spain, IKEA has a significant and long-established presence with multiple stores across the country, including in Madrid, Barcelona, Seville, and other major cities. The company is a major employer in Spain, offering a wide range of roles from sales and logistics to food and interior design. For international professionals, IKEA Spain offers a structured work environment with clear processes, a strong focus on work-life balance, and opportunities for growth within a global company, making it a relevant option for those looking to relocate to Spain.

Industry
Retail
Founded
1943
Employees
100,000+
Headquarters
Delft, Netherlands
In Spain
Madrid, Barcelona, Seville and 10 more
Website
ikea.com

Good to know if you are moving

  • IKEA is a global brand with a strong presence in Spain, offering opportunities for internal mobility and career growth across different countries.
  • The company is known for its inclusive and egalitarian work culture, with a strong emphasis on work-life balance and employee well-being.
  • IKEA Spain hires for a wide range of roles, including retail, logistics, food design, and customer service, many of which do not require fluent Spanish.
  • The company offers structured training programs and clear career paths, which can be beneficial for professionals relocating to Spain.
  • IKEA's Spanish operations are well-established, with stores in major cities, providing a stable and recognizable work environment for newcomers.

In their own words

About the company & team

Because we are much more than a company. We seek a positive impact on homes, society, and the planet, and we like to help people improve their daily lives at home, while doing so in a simple and accessible way for the majority. Do you want to make millions of people eager to get home? BRING YOUR TALENT TO IKEA!

Additional information

  • Job ID: 371102

  • Date posted: 07/10/2026

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