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Technical and Repair Support Engineer

On-site in Madrid·Added 25 days ago

Ingenico

1 open role

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Overview

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
Work on-site in Madrid
No relocation package mentioned.
Have 3+ years of experience
Mid-level role.
University degree
“Engineering or technical degree, or equivalent experience” — per the ad.

Requirements

What we're looking for

Engineering or technical degree, or equivalent experience
Minimum 3 years of experience in a technical role within the payments or a related industry
Practical understanding of payment terminal hardware servicing and repair
Knowledge of PCI DSS
Experience or familiarity with tools such as Atlassian JIRA, Confluence, and SharePoint
Fluent English, both written and spoken

The role

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico's approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.

In this role, you will play a key part in ensuring secure, scalable, and compliant payment solutions across our network. You will be the technical expert driving PCI compliance, security operations, and support for both internal teams and external partners. Your work will directly influence the success of current deployments and the smooth introduction of new projects.

What you'll do

You will serve as a trusted technical authority with responsibilities that include:

Leading and supporting the implementation of ECR/ECO changes within the region
Managing PCI compliance activities and contributing to PCI audits
Supporting the complete lifecycle of projects, from pre-production through to deployment
Overseeing secure key management, key ceremonies, and terminal key injection
Managing and maintaining security tools and technologies used within and outside the organization
Investigating and resolving field issues to ensure operational excellence
Reporting security incidents and driving corrective actions
Collaborating with the global repair team to escalate and track product repair issues

You may also take on additional responsibilities that ensure the technical and compliance success of the department.

What You Bring

More reasons to join us!

You will become a subject-matter expert in a highly regulated and evolving domain
Your work directly contributes to the security and trust of millions of payment transactions
You will collaborate with global teams and gain exposure to new technologies and processes
Growth and development opportunities in a company at the forefront of payment innovation

To learn more about what it's like working inside Ingenico, follow us on LinkedIn

About Ingenico

Ingenico is a global leader in payment acceptance and transaction solutions, providing terminals, software, and services that enable merchants to accept electronic payments securely. The company operates across the fintech industry, serving banks, retailers, and other businesses worldwide with its point-of-sale (POS) systems and payment hardware.

Ingenico has a significant presence in Spain, with offices in Madrid and Barcelona, and is a key player in the Spanish fintech ecosystem. For international professionals, Ingenico offers opportunities in a dynamic, global environment, with roles such as the Technical and Repair Support Engineer position currently open in Spain, making it a relevant employer for those looking to build a career in the payments industry.

Industry: Fintech
Founded: 1980
Employees: 5,000–10,000
Headquarters: Paris, France
In Spain: Madrid, Barcelona
Website: ingenico.com

Good to know if you are moving

Ingenico is a global company with a strong presence in Spain, offering opportunities in major cities like Madrid and Barcelona.
The company is a leader in the fintech sector, providing a dynamic and innovative work environment.
International hires can expect to work with cutting-edge payment technologies and a diverse, global team.
The current open role for a Technical and Repair Support Engineer in Spain is a good entry point for professionals with a technical background.
Ingenico's global scale means there are potential opportunities for career mobility across different countries.

In their own words

Additional information

As part of our values, we embrace diversity and inclusion at Ingenico. We are an equal opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status or any other protected characteristic under applicable law, whether actual or perceived.

Ingenico welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We want to adapt our processes and create a safe work environment that welcomes everyone.

All open roles at Ingenico