Customer Relationship Assistant (Cashier)
On-site in Leganés·Part-time·Added today
396 open roles
Overview
Job details
Part-time hours
Per the ad.
Requirements
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work on-site in Leganés
No relocation package mentioned.
You'll most likely need Spanish to apply.This job was automatically translated to English,.
The role
We show you here in this video:
This is why we count on you as a Customer Relations Advisor, because you have extensive knowledge of your trade and of ensuring the best customer experience before, during, and after their visit to the store and through the various communication channels available, and you bring the experience of working as a professional in your sector, and above all, you have a passion for what you do.
At Leroy Merlin we have a purpose that gives meaning to who we are and everything we do, a guide that is our commitment to you and to the planet. Everything we offer you seeks to awaken in you the motivation to create environments where you can live better.
Because we are sure of one thing: if we set our minds to it, changing the world is in our hands and in yours.
Social Action is one of the fundamental pillars of Leroy Merlin Spain, being an added value for the entire company, but also for the community. Through various actions: renovation and refurbishment projects, donations, solidarity products, corporate volunteering and our "Dignified Homes" Grant Program, we contribute to building a better world and society.
What you'll do
Customer payment at checkout and returns
· This is a versatile profile that can perform all tasks associated with the mission according to their profile and the store's needs at any given time, always facilitating the customer's autonomy proactively, seeking maximum usefulness.
· Perform all tasks related to customer payment at checkout, as well as those related to returns, order balances, partial deliveries, etc.
Customer accompaniment, welcome, and listening
· At Leroy Merlin, we bet on building teams of experts who provide confidence and security to the customer and advise them in finding the solution and the product that meets all their needs.
Customer knowledge, loyalty, and social marketing
· Foster high-quality relationships with customers either in person or through social channels (Community, Social Media, or Google My Business).
Payment services, financing, and after-sales services
· You will know and promote all the complementary services offered in the store.
Pay & benefits
What you'll get
As a collaborator of Leroy Merlin Spain, you have access to more than 70 benefits and/or advantages classified into 6 categories, designed to give you the best experience for being part of this great team.
You will also benefit from the Flexible Compensation Policy and Benefits offered by Leroy Merlin, such as the possibility of becoming a shareholder of the company, Health Insurance, childcare assistance, restaurant vouchers and various discounts with major commercial partners, among others.
You will have a fixed salary in addition to participation in results and profits.
Develop yourself!
Train and develop yourself in a multinational company! You will find a great working environment and will have autonomy to decide and act, being able to participate in decision-making and cross-functional projects.
The role
Te lo enseñamos aquí en este vídeo:
Por esto contamos contigo como Asesor/a Relación Cliente, porque tienes un amplio conocimiento de tu oficio y de garantizar la mejor experiencia al cliente antes, durante y después de su paso por tienda y en los diversos canales de comunicación existentes, y aportar la experiencia de trabajar como profesional de tu sector, y sobre todo, tienes pasión por lo que haces.
En Leroy Merlin tenemos un propósito que da sentido a lo que somos y a todo lo que hacemos, una guía que es nuestro compromiso contigo y con el planeta. Y es que todo lo que te ofrecemos busca despertar en ti la motivación de crear entornos donde vivir mejor.
Porque estamos seguros de una cosa, si nos lo proponemos, cambiar el mundo está en nuestras manos y en las tuyas.
La Acción Social es uno de los pilares fundamentales de Leroy Merlin España, siendo un valor añadido para toda la empresa, pero también para la comunidad. A través de diversas acciones: proyectos de reforma y acondicionamiento, donaciones, productos solidarios, voluntariado corporativo y nuestra Convocatoria de Ayudas "Hogares Dignos", contribuimos a la construcción de un mundo y de una sociedad mejor.
What you'll do
Cobro al cliente en el paso por caja y devoluciones
· Es un perfil polivalente que podrá desempeñar todas las tareas asociadas a la misión en función de su perfil y las necesidades de la tienda en cada momento, facilitando siempre la autonomía del Cliente de forma proactiva, buscando la máxima utilidad.
· Realizar todas aquellas tareas para el cobro al cliente en el paso por caja, así como las relacionadas con devoluciones, saldo de pedidos, entregas parciales, etc.
Acompañamiento, acogida y escucha al cliente
· En Leroy Merlin apostamos por la construcción de equipos de expertos/as que aporten confianza y seguridad al cliente y que le asesoren en la búsqueda de la solución y del producto que responda a todas sus necesidades.
Conocimiento cliente, fidelidad y Marketing Social
· Fomentar las relaciones con clientes de máxima calidad bien en directo o a través de los canales sociales (Comunidad, Redes sociales o Google MyBusiness).
Servicios de pago, financiación y servicios postventa
· Conocerá y promoverá todos los servicios complementarios que se ofrece en la tienda.
Pay & benefits
What you'll get
Como colaborador/a de Leroy Merlin España tienes a tu disposición más de 70 beneficios y/o ventajas clasificados en 6 categorías, pensados para brindarte la mejor experiencia por ser parte de este gran equipo.
Te beneficiarás además de la Política de Compensación Flexible y de Beneficios ofrecidos por Leroy Merlin, como son la posibilidad de convertirte en accionista de la compañía, Seguro de Salud, ayudas en guardería, cheques restaurante y diversos descuentos con grandes colaboradores comerciales, entre otros.
Contarás con una retribución fija además de la participación en los resultados y beneficios.
¡Desarróllate!
¡Fórmate y desarróllate en una empresa multinacional! Encontrarás un gran ambiente de trabajo y dispondrás de autonomía para decidir y actuar, pudiendo participar en la toma de decisiones y en proyectos transversales.
Hiring process
If you would like to learn more about our Purpose, values and actions and our job openings, we leave at your disposal our Leroy Merlin Spain Corporate Careers Website.
CHANGING OUR WORLD IS IN OUR HANDS!
Sí quieres conocer más información acerca de nuestro Propósito, valores y acciones y nuestras vacantes de empleo, dejamos a tu disposición nuestra Web de Empleo Corporativa Leroy Merlin España.
¡CAMBIAR NUESTRO MUNDO ESTÁ EN NUESTRAS MANOS!
About Leroy Merlin
Leroy Merlin is a French home improvement and DIY retail chain, part of the Adeo group, operating over 100 stores across Europe and Brazil. In Spain, Leroy Merlin runs a dense network of large-format stores (more than 90 outlets) under the banner of Leroy Merlin España, covering most provinces with a strong focus on home improvement, construction materials, and garden products. The company is a major employer in the Spanish retail sector, with a significant workforce in stores across the country.
For international professionals, Leroy Merlin España offers a distinctive retail environment with roles spanning sales, logistics, and project management. The company's Spanish operations are decentralized, with stores in nearly every autonomous community, from Madrid and Barcelona to smaller cities like León, Sagunto, and La Orotava. They hire for both store-based and support roles, and the work culture emphasizes customer service and operational efficiency. While Spanish is the working language, the company's scale and structure can offer opportunities for professionals with retail, logistics, or project management backgrounds.
- Industry
- Retail
- Founded
- 1923
- Employees
- 100,000–200,000
- Headquarters
- Lille, France
- In Spain
- Madrid, Barcelona, Seville and 37 more
- Website
- leroymerlin.es
Good to know if you are moving
- Leroy Merlin operates a large network of stores across Spain, with a strong presence in many cities beyond Madrid and Barcelona, including smaller cities like León, Sagunto, and La Coruña.
- The company is part of the Adeo group, a global alliance of home improvement retailers, which can offer international professionals opportunities for cross-border mobility.
- Roles are often customer-facing and store-based, so Spanish language proficiency is typically required for most positions.
- The company offers a wide range of roles, from sales and logistics to project management, which can be a good fit for professionals with different backgrounds.
- Working hours and contracts vary by store and role, with many positions offering part-time or rotating schedules.
In their own words
About the company & team
The place where we demonstrate our purpose face to face. If you share this goal and your satisfaction comes from helping customers bring their ideas and projects to life, this is the place for you.
Being part of the team in our stores means working in a co-creation environment where we live our values and company purpose alongside the customer.
Additional information
Diversity Management is a fundamental pillar of our company philosophy. That is why it is included in the Diversity Charter, a code of commitment promoted by the Foundation for Diversity and supported by the Ministry of Health, Social Policy and Equality. With this, we reaffirm our commitment to respecting the right to inclusion of all people and we recognize the benefits that cultural, demographic and social diversity bring us.
Leroy Merlin España, S.L.U., declares its commitment to establishing and developing policies that integrate equality between women and men, without any type of discrimination, as well as to promoting and fostering measures to achieve effective equality within our organization. We assume the principle of equality between women and men in every area in which we carry out our activity and within the framework of the Social Responsibility of our Organization.
If you want to do the work you love, our door is open to you. Here we don't understand barriers.
About the company & team
El lugar donde demostramos, cara a cara, nuestro propósito. Si compartes este objetivo y tu satisfacción es conseguir que los clientes puedan dar vida a sus ideas y proyectos, este es tu sitio.
Formar parte del equipo de nuestras tiendas significa trabajar en un ambiente de co-creación donde vivir nuestros valores y propósito de empresa junto al cliente.
Additional information
La Gestión de la Diversidad es un eje fundamental en nuestra filosofía de empresa. Es por esto que está incluida en el Chárter de Diversidad, un código de compromiso promovido por la Fundación para la Diversidad y apoyado por el Ministerio de Sanidad, Política Social e Igualdad. Con esto, nos reafirmamos en nuestro compromiso con el respeto al derecho de la inclusión de todas las personas y reconocemos los beneficios que nos brindan la diversidad cultural, demográfica y social.
Leroy Merlín España, S.L.U., declara su compromiso en el establecimiento y desarrollo de políticas que integren la igualdad entre mujeres y hombres, sin ningún tipo de discriminación, así como en el impulso y fomento de medidas para conseguir la igualdad efectiva en el seno de nuestra organización. Asumimos el principio de igualdad entre mujeres y hombres en todos y cada uno de los ámbitos en los que se desarrolla nuestra actividad y en el marco de la Responsabilidad social de nuestra Organización.
Si quieres desarrollar el trabajo que te gusta, nuestra puerta está abierta para ti. Aquí no entendemos de barreras.
More jobs like this
or browse Entry-level·Retail
From €23K
€19K
€26K
