Global Control Tower Lead

On-site in València·Full-time·Added 2 days ago

Maersk

8 open roles

What they offer

  • Full-time hours

    Per the ad.

What they ask for

  • Have the right to work in Spain

    Maersk doesn't mention sponsorship in the ad.

  • Work in English

    English is required, per the ad.

  • Work on-site in València

    No relocation package mentioned.

The role

We are seeking a Control Tower Operations Lead to drive the successful implementation and ongoing operation of a global logistics network. Based in Valencia, this role will ensure operational readiness, govern end-to-end execution, and lead cross-functional coordination to deliver stable, efficient, and customer-focused operations.

You will play a key role in translating network design into operational reality by establishing processes, managing operational risks, driving governance, and ensuring continuous improvement across the supply chain.

What you'll do

  • Lead operational readiness activities, including process design, SOPs, training, and go-live planning.
  • Establish and drive governance routines to monitor performance, manage risks, and ensure timely resolution of operational issues.
  • Own Control Tower operational standards covering planning, booking coordination, milestone tracking, exception management, and escalation processes.
  • Ensure routing guides, service rules, lead times, and operational procedures are effectively embedded into daily operations.
  • Collaborate closely with Procurement, Network Planning, Operations, IT, and external partners to support successful service delivery.
  • Monitor operational performance, identify improvement opportunities, and drive corrective actions.
  • Lead post-go-live stabilization activities, root-cause analysis, and continuous improvement initiatives.
  • Manage operational risks across suppliers, transport providers, terminals, systems, and other critical dependencies.

What We Are Looking For

  • Experience in Control Tower operations, logistics, transportation, supply chain, or network operations.
  • Strong knowledge of multimodal logistics and end-to-end supply chain processes.
  • Proven experience leading operational governance, process implementation, and large-scale operational transitions.
  • Strong stakeholder management skills with the ability to influence across multiple functions and organizational levels.
  • Excellent problem-solving, risk management, and decision-making capabilities.
  • Strong communication and change management skills in a fast-paced, international environment.
  • Ability to drive operational excellence while balancing standardization, customer requirements, and business objectives.

About Maersk

Maersk is a global integrated logistics company headquartered in Copenhagen, Denmark, operating in over 130 countries. It is the world's largest container shipping company, providing ocean freight, port operations, supply chain management, and project logistics services. With a fleet of hundreds of vessels and a vast network of terminals, Maersk serves as a backbone of global trade, moving goods for major retailers, manufacturers, and project cargo clients.

In Spain, Maersk has a significant presence with offices in Madrid and Barcelona, supporting its Mediterranean operations and serving a diverse client base. The company is undergoing a digital transformation, integrating technology across its logistics and finance functions, which creates opportunities for professionals with international experience. Maersk's work culture emphasizes innovation, sustainability, and global mobility, making it an attractive employer for international hires seeking a dynamic environment with cross-border career paths.

Industry
Shipping
Founded
1904
Employees
100,000+
Headquarters
Copenhagen, Denmark
In Spain
Madrid, Barcelona
Website
maersk.com

Good to know if you are moving

  • Maersk operates in over 130 countries, offering international career mobility and cross-border opportunities.
  • The company has a strong focus on sustainability, aiming for net-zero emissions by 2040, which may appeal to professionals passionate about green logistics.
  • Spain offices in Madrid and Barcelona are key hubs for Mediterranean trade, providing exposure to diverse markets.
  • Maersk offers a global work environment with English as the corporate language, easing the transition for international hires.
  • The company invests in digital transformation, creating roles in finance, project management, and customer experience that blend traditional logistics with modern technology.

In their own words

Additional information

This is an exciting opportunity to help shape a critical logistics network, working with global stakeholders to deliver operational excellence, enhance customer experience, and drive continuous improvement in a dynamic and growing environment. #LI-MA1

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].

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