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24/7 Technical Support Agent (English and German)

On-site in Santa Cruz de Tenerife·Full-time·Added 18 days ago

Manpower España

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Overview

Job details

€17,094 a year
Gross, as stated in the ad.
About €1,310 a month after tax.
Fixed-term contract
Full-time hours.

Requirements

Have the right to work in Spain
Manpower España doesn't mention sponsorship in the ad.
Speak intermediate Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
German
The ad asks for German, or counts it in your favour.
Work on-site in Santa Cruz de Tenerife
No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

Salary of €17,094 gross per year.
Temporary contract of 4 to 6 months, with the possibility of renewal.
Full-time.
Opportunity to gain experience in an internationally renowned technology company.
Training and support to facilitate your development within the position.

Requirements

What we're looking for

English and German level C1 (essential).
Spanish level B2 or higher.
Basic IT knowledge and PC handling.
Good communication skills and customer orientation.
Proactive attitude, ability to learn, and teamwork skills.
Full availability to work on-site in rotating 24/7 shifts.
DNI or NIE with a valid work permit.

Nice to have

We will especially value people with a results orientation, organizational capacity, and a desire to develop professionally in a technological environment.

The role

What you'll do

Handle customer inquiries and incidents via telephone, email, and web platforms.
Identify, analyze, and prioritize technical problems to offer the best possible solution.
Record and document incidents to ensure proper follow-up.
Escalate those cases that require the intervention of specialized teams.
Collaborate in the continuous improvement of the service by contributing ideas and proposals.
Participate in internal training on new technologies, procedures, and customer service.
Contribute to maintaining an excellent level of service and user satisfaction.

How you'll work

Rotating shifts from Monday to Sunday, in any time slot, with 8-hour daily shifts and 2 days off.

description

Technical Support Agent 24/7 (M/F/X) with English and German

🚀 24/7 Technical Support Agent (M/F/X)

Do you like helping people, resolving incidents, and working in a technological and international environment? We are looking for people eager to learn, grow, and become part of a dynamic team as a 24/7 Technical Support Agent.

If you speak English and German fluently, are proficient with computers, and enjoy finding solutions, we want to meet you!

💼 What will you do on a day-to-day basis?

✅ What are we looking for?

🎁 What do we offer?

🌟 Are you interested?

If you are looking for an opportunity to develop your career in the technological field, learn every day, and be part of a team committed to excellence in service, we look forward to your application!

About Manpower España

Manpower is a global workforce solutions company and a pioneer in the staffing industry, operating in over 70 countries and connecting millions of people with meaningful work each year. The company provides a wide range of services including recruitment, workforce management, and career development, serving clients across various sectors from industrial to administrative.

In Spain, Manpower has a strong presence with offices in major cities, offering local and international professionals access to a broad network of employers. The company is known for its inclusive hiring practices and support for international candidates, making it a relevant option for professionals relocating to Spain.

Industry: Staffing
Website: manpower.es

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