Have the right to work in Spain
Manpower España doesn't mention sponsorship in the ad.
German
The ad asks for German, or counts it in your favour.
Work on-site in Las Palmas
No relocation package mentioned.

You'll most likely need Spanish to apply.This job was automatically translated to English,.

The role

What you'll do

Handle customer inquiries and incidents via telephone, email, and web platforms.
Identify, analyze, and prioritize technical problems to offer the best possible solution.
Record and document incidents to ensure proper follow-up.
Escalate those cases that require the intervention of specialized teams.
Collaborate in the continuous improvement of the service by contributing ideas and proposals.
Participate in internal training on new technologies, procedures, and customer service.
Contribute to maintaining an excellent level of service and user satisfaction.

How you'll work

Rotating shifts from Monday to Sunday, in any time slot, with 8-hour daily shifts and 2 days off.
40 hours per week

description

Technical Support Agent 24/7 (M/F/X) with English and German

🚀 24/7 Technical Support Agent in Las Palmas de Gran Canaria (M/F/X)

Do you like helping people, resolving incidents, and working in a technological and international environment? We are looking for people eager to learn, grow, and become part of a dynamic team as a 24/7 Technical Support Agent.

If you speak English and German fluently, are proficient with computers, and enjoy finding solutions, we want to meet you!

💼 What will you do on a day-to-day basis?

✅ What are we looking for?

🎁 What do we offer?

🌟 Are you interested?

If you are looking for an opportunity to develop your career in the technological field, learn every day, and be part of a team committed to excellence in service, we look forward to your application!

Requirements

What we're looking for

English and German level C1 (essential).
Spanish level B2 or higher.
Basic IT knowledge and PC handling.
Good communication skills and customer orientation.
Proactive attitude, ability to learn, and teamwork skills.
Full availability to work on-site in rotating 24/7 shifts.
DNI or NIE with a valid work permit.

Nice to have

We will especially value people with a results orientation, organizational capacity, and a desire to develop professionally in a technological environment.

Pay & benefits

What you'll get

Salary of €17,094 gross per year.
Temporary contract of 4 to 6 months, with the possibility of renewal.
Full-time.
Opportunity to gain experience in an internationally renowned technological company.
Training and support to facilitate your development within the position.

The role

What you'll do

Atender consultas e incidencias de clientes por teléfono, correo electrónico y plataformas web.
Identificar, analizar y priorizar problemas técnicos para ofrecer la mejor solución posible.
Registrar y documentar incidencias para garantizar un seguimiento adecuado.
Escalar aquellos casos que requieran la intervención de equipos especializados.
Colaborar en la mejora continua del servicio aportando ideas y propuestas.
Participar en formaciones internas sobre nuevas tecnologías, procedimientos y atención al cliente.
Contribuir a mantener un excelente nivel de servicio y satisfacción de los usuarios.

How you'll work

Turnos rotativos de lunes a domingo, en cualquier franja horaria, con jornadas de 8 horas diarias y librando 2 dias.
40 horas semanales

description

Agente de Soporte Técnico 24/7 (H/M/X) con Inglés y Alemán

🚀 Agente de Soporte Técnico 24/7 en Las Palmas de Gran Canaria (H/M/X)

¿Te gusta ayudar a las personas, resolver incidencias y trabajar en un entorno tecnológico e internacional? Estamos buscando personas con ganas de aprender, crecer y formar parte de un equipo dinámico como Agente de Soporte Técnico 24/7.

Si hablas inglés y Aleman con fluidez, te manejas bien con el ordenador y disfrutas encontrando soluciones, ¡queremos conocerte!

💼 ¿Qué harás en tu día a día?

✅ ¿Qué buscamos?

🎁 ¿Qué ofrecemos?

🌟 ¿Te interesa?

Si buscas una oportunidad para desarrollar tu carrera en el ámbito tecnológico, aprender cada día y formar parte de un equipo comprometido con la excelencia en el servicio, ¡esperamos tu candidatura!

Requirements

What we're looking for

Inglésy Aleman nivel C1 (imprescindible).
Castellano nivel B2 o superior.
Conocimientos básicos de informática y manejo de PC.
Buenas habilidades de comunicación y orientación al cliente.
Actitud proactiva, capacidad de aprendizaje y trabajo en equipo.
Disponibilidad total para trabajar de forma presencial en turnos rotativos 24/7.
DNI o NIE con permiso de trabajo en vigor.

Nice to have

Valoraremos especialmente personas con orientación a resultados, capacidad de organización y ganas de desarrollarse profesionalmente en un entorno tecnológico.

Pay & benefits

What you'll get

Salario de 17.094 € brutos anuales.
Contrato temporal de 4 a 6 meses, con posibilidad de renovación.
Jornada completa.
Oportunidad de adquirir experiencia en una compañía tecnológica de referencia internacional.
Formación y acompañamiento para facilitar tu desarrollo dentro del puesto.

About Manpower España

Manpower is a global workforce solutions company and a pioneer in the staffing industry, operating in over 70 countries and connecting millions of people with meaningful work each year. The company provides a wide range of services including recruitment, workforce management, and career development, serving clients across various sectors from industrial to administrative.

In Spain, Manpower has a strong presence with offices in major cities, offering local and international professionals access to a broad network of employers. The company is known for its inclusive hiring practices and support for international candidates, making it a relevant option for professionals relocating to Spain.

Industry: Staffing
Website: manpower.es

All open roles at Manpower España