SpainJobs.io

Customer Support French and English

Marlex Staffing·Madrid, Spain

What they offer

  • €27,000 a year

    Gross, as stated in the ad.

  • Fixed-term contract

    Per the ad.

  • Hybrid

    Office and home days — the ad has the split.

What they ask for

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Speak fluent Spanish

    Listed as a requirement in the ad.

  • Work in English

    English is required, per the ad.

  • Be near Madrid for hybrid days

    No relocation package mentioned.

Pulled from the advert automatically — the full ad is what counts.

This job was published 4 months ago

Read the full advert

About the role

What will you do?

What you'll do

🔹 Manage customer inquiries through different channels (phone, web, email).

🔹 Respond to requests within the timeframes established in our Service Level Agreement.

🔹 Encourage the use of digital self-service tools.

🔹 Follow up and keep customers informed about the status of their requests.

🔹 Manage quotes and orders according to internal procedures.

🔹 Provide pricing and availability information to internal and external customers.

🔹 Collaborate with other departments to ensure a smooth customer experience.

🔹 Provide support to new employees and partners on processes and tools.

🔹 Identify opportunities for improvement in processes and organization.

What we're looking for

✔️ Fluent command of English and Spanish (required); other languages such as French, Italian, or Portuguese are valued.

✔️ Degree in Business Administration or Higher Vocational Training in Administration (or equivalent experience).

✔️ High level of English (essential).

What you'll get

What do we offer?

💰 Salary: €27,000/year.

🥗 Restaurant card

How you'll work

📆 6-month temporary contract (with options for continuity)

🕛 Flexible hours Monday to Thursday, starting between 7:30 and 9:30, and finishing between 16:51 and 18:51, with a 1-hour lunch break. Friday starting between 7:30 and 9:30, and finishing between 14:30 and 16:30 with a continuous working day.

💻 Hybrid model

📆 Start date: September 1

About the company & team

At Marlex People, we are looking for you!

We are collaborating with a major company in the Life Science sector that needs to bring in Customer Support Specialists for its international team in the Customer Service department in Madrid.

🌍 A diverse team and a dynamic work environment.

Hiring process

Are you up for it?

If you want to be part of a team where every day is a new challenge, apply now and join us! 💼✨

What are we looking for in you?

✔️ Excellent verbal and written communication skills.

✔️ Positive and proactive approach to problem-solving.

✔️ Attention to detail and organizational skills.

✔️ Ability to work in a dynamic and multicultural environment.

✔️ Collaborative spirit and results-oriented mindset.

This job was automatically translated to English, .

About the company

Marlex Staffing

Marlex Staffing

Staffing

View company profile
Spanish company

Marlex Staffing is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.

More jobs from Marlex Staffing

Related Jobs

Apply at Marlex Staffing