Developer Advocate

• Competitive Compensation aligned with your expertise. Paid stipend for interns.

• Flexible Work Format: Full-time, part-time, or UPC-friendly paid internship (~20h/week, hybrid from Barcelona).

• Path to Full-Time: Strong intern performers convert to a full-time role.

• Direct Mentorship from one of our senior engineers.

• AI Tools on Us: Full subscription plus access.

• Remote Flexibility with offices in Málaga and Barcelona.

• Flexible Hours & Generous PTO.

• Dynamic Culture: Small, cross-functional product team obsessed with payments innovation.

• Technical Foundation: Comfortable reading and writing code. For full-time candidates, hands-on software development or technical support experience. For interns, current studies in CS, Software Engineering, or related at UPC (or equivalent).

• JS/TypeScript basics: Enough to read and debug plugin code and small Node.js scripts.

• REST API & HTTP debugging: Comfortable with Postman, curl, HTTP status codes, and tracing API calls.

• Documentation Skills: Clear, concise, engaging technical writing.

• SQL / basic query skills: Able to pick up new query languages (we use OpenSearch and DynamoDB).

• Git & GitHub: Branches, PRs, code review.

• Languages: Native or C1 Spanish + B2+ English. Most merchants are Spanish-speaking; engineering and docs are in English.

• Coding Fundamentals: Able to write and debug code without AI assistance. We encourage AI tools, but you must understand and critically evaluate what they produce-no blind vibe-coding.

• Communication: Strong written communication, empathy for users, ability to simplify complex technical concepts for diverse audiences.

• Previous experience as a Technical Support Engineer, Developer Advocate, DevRel, or Technical Evangelist.

• Experience with payment APIs or fintech.

• Fluency with AI coding tools (Cursor, Claude Code, Codex).

• Technical writing or public speaking experience.

• Familiarity with e-commerce plugins (Shopify, WooCommerce, PrestaShop).

• Experience managing social media or engaging with developer communities.

MONEI is revolutionizing omnichannel payments for top brands across Southern Europe. Our award-winning serverless architecture even earned recognition as the AWS Startup Architecture of the Year (Iberia region). With rapid global expansion underway, we're building the future of payment processing-and we want you on our team.

This is a hybrid role: you'll do both Technical Merchant Support and Developer Advocacy. One day you'll be debugging a failed payment for a merchant; the next, you'll be writing the doc that prevents that same ticket from ever happening again. We're not looking for someone who picks a side-we're looking for someone who thrives at the intersection.

You'll be the bridge between our engineering team and the people who use MONEI: merchants, developers, partners, and internal teams. You'll investigate real issues, ship small fixes, keep our docs sharp, write tutorials, and engage with the developer community-all in the same role.

You'll work directly with one of our senior engineers, who'll invest in your growth from day one.

We're open to multiple formats:

• Full-time for experienced candidates with a mix of technical support and developer-facing experience.

• Part-time or paid internship (targeted at UPC and similar tech students, ~20h/week, hybrid from our Barcelona office) with a clear path to a full-time role after a successful trial.

• Investigate Support Tickets: Debug payment failures, integration issues, and account questions from merchants, partners, and internal teams.

• Reproduce & Escalate Bugs: Build minimal repro cases, file clear bug reports, and act as the bridge between merchants/developers using MONEI and our engineering team.

• Ship Small Code Fixes: Own low-risk fixes end-to-end-open PRs, get them reviewed, ship to production.

• Own Developer & Merchant Documentation: Keep our public and internal docs accurate, clear, and AI-friendly based on what you learn from real tickets.

• Write Guides & Tutorials: Publish content that helps developers and merchants integrate MONEI faster.

• Improve APIs, Plugins & Integrations: Surface real customer feedback to engineering to refine API and plugin design.

• Improve Internal Tooling & Runbooks: Spot recurring issues, write/update runbooks, and propose automation to scale support.

• Engage the Developer Community: Help maintain our Twitter/X presence and developer-facing channels.

• Ship Fast with AI: Leverage Cursor, Claude Code, and Codex to move quickly without sacrificing quality.

Zendesk, Datadog, OpenSearch, DynamoDB, GitHub, Notion, and our internal MONEI admin tooling.