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SAT Technician (Technical Assistance Service) - Photovoltaics

SAT Technician (Technical Assistance Service) - Photovoltaics

Octopus Energy Group
Octopus Energy Group
Santiago de Compostela (ES) / Bilbao (ES) / Madrid (ES)CompetitiveOn-siteAdded 1 month agoMid

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About the role

🌍

We revolutionize energy to change the world

At

Octopus Energy,

is not a traditional utility company. We are a team of passionate people working every day to make energy

100% renewable, accessible and fair for everyone

.

We believe in

technology and innovation as drivers of change

. We want to transform the way the world consumes energy, removing barriers, simplifying processes and offering a more human and transparent service.

That is why our commitment is clear:

clean energy must be the norm, not the exception

. To achieve this, we combine sustainability with a people-centered approach, driving exceptional service and building an incredible team that shares our vision.

💡

But none of this would be possible without people like you

. To keep growing and transforming the market, we are looking for talent eager to make a difference. If you want to be part of this change, bring your energy and help build a greener future.

📝 What does our hiring process look like?

What are we looking for?

We are looking for a

Technical Assistance Service (SAT) Specialist in Photovoltaics

to join our

Maintenance and SAT

. If you are passionate about solar energy, enjoy solving technical challenges and want to contribute to a more efficient and sustainable energy model, this is your opportunity!

What you'll do

  • You will manage and carry out Technical Assistance Service activities, ensuring fast and high-quality support.
  • You will diagnose and resolve technical issues in photovoltaic installations, including communications, inverters, wiring, protections and integration with other systems.
  • You will provide technical support to installers and field technicians, ensuring that execution meets quality and safety standards.
  • You will perform corrective and preventive maintenance on installed solar systems.
  • You will coordinate the escalation of complex issues with manufacturers, distributors or other internal teams.
  • You will record and document all incidents, actions and results in ticketing tools and ERPs.
  • You will collaborate with the engineering team to identify patterns, propose solutions and improve technical and operational processes.
  • You will contribute to the continuous improvement of the SAT service, taking part in defining procedures, best practices and standards.
  • You will prepare service performance and quality reports, identifying opportunities for optimization.

What you'll get

  • 📍 Location: Santiago de Compostela, Bilbao and Madrid
  • 🏢 Work model: On-site.
  • ⏳ Schedule: 40 hours per week - Full time.

📈 Extra benefits:

  • 💰 Octopus Energy share options.
  • ☕ Breakfast and fruit in the office.
  • 🏥 Flexible compensation (meals, transport, childcare, health insurance...)
  • 🚘 Support for purchasing electric vehicles.
  • 🏦 Pension plan.
  • 🎓 Product training and professional development.
  • 🎉 Dynamic, close-knit and fun environment.
  • 🍽️ Events: Family Dinner and many more team experiences.

How you'll work

full-time

On-site

About the company & team

🐙

We call it the 'Octopus Effect'

Working at Octopus Energy means being part of a company where culture and people are the most important thing.

💜 We are committed to flexibility and work-life balance.

🚀 We want you to reach your full potential.

🌱 We believe in a fairer and more sustainable energy model.

We are waiting for you! 🚀

Octopus Energy Services Spain 🇪🇸

What will you need to shine in this role? ⭐️

  • Demonstrable experience in SAT, maintenance or technical support, preferably in photovoltaics or renewable energy.
  • Solid knowledge of photovoltaic solar systems: inverters, communications, protections, structures, monitoring and fault diagnosis.
  • Ability to solve technical problems quickly, in a structured and customer-oriented way.
  • Clear communication skills, with both customers and installers and internal teams.
  • Organization, autonomy and the ability to manage multiple issues in parallel.
  • Basic knowledge of electrical regulations and safety requirements in PV installations.
  • Ability to work collaboratively, with a proactive attitude and service orientation.

💡

It will be a plus if…

  • You have field experience or experience in commissioning.
  • You have worked with ticketing systems, ERPs or PV monitoring tools.
  • You have a good level of spoken and written technical English.
  • You have dealt with manufacturers of inverters or other equipment.
  • You are familiar with energy or sustainability environments.

💚 Why will you love working here?

  • At Octopus Energy, we do things differently. We believe in a work environment where you can be yourself, grow professionally and feel part of a team that truly wants to change the world.
  • 🏆 We are a Great Place to Work! On Glassdoor, we have been recognized as one of the 50 best companies to work for, and our culture has been highlighted on multiple occasions.
  • 🎙️ If you want to learn more about how we work, listen to our CEO in this podcast about our culture and values.

📩 Will you join the change?

If you want to be part of this project

and help build a greener future

, send us your application! 🌱

📎

Attach your CV

and, if your profile fits, we will get in touch with you.

We can't wait to meet you! 😉

You'll most likely need Spanish to apply.This job was automatically translated to English, .

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