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OKX is a global cryptocurrency exchange and Web3 technology company, offering spot and derivatives trading, as well as a non-custodial wallet and decentralized finance products.
This role drives strategic growth and operational excellence for P2P markets. It involves managing merchant ecosystems, optimizing transaction workflows, and monitoring regional KPIs.
You will lead OKX's Global Customer Complaints Program and oversee regulatory alignment. The role involves managing complaints governance, quality assurance, and reporting to senior leadership.
Owns OKX's global customer complaints program, providing second-line compliance oversight across jurisdictions. Handles regulator responses, complaint governance, QA, and executive reporting.
Manages P2P market operations and merchant ecosystem growth for a crypto exchange across overseas markets. Offers competitive pay, healthcare and development benefits.
OKX is a global cryptocurrency exchange and Web3 technology company, offering spot and derivatives trading, as well as a non-custodial wallet and decentralized finance products. Founded in 2017, it has grown into one of the world's largest crypto exchanges by trading volume, serving millions of users across more than 100 countries. The company is headquartered in Dubai, UAE, and operates globally with a strong focus on innovation and regulatory compliance.
In Spain, OKX is expanding its presence, with open roles in Madrid and Barcelona covering operations, institutional sales, and marketing. The company is known for its fast-paced, remote-friendly culture and attracts international talent from around the world. For international professionals, OKX offers the opportunity to work in a cutting-edge industry with a global team, and its Spain offices are part of its broader European expansion strategy.
OKX was founded in 2017 as OKEx, a cryptocurrency exchange, and rebranded to OKX in 2022 to reflect its expanded product suite. It quickly became one of the top global exchanges, and has since expanded into Web3 services, including a non-custodial wallet and DeFi offerings. The company has pursued a strategy of global regulatory compliance, obtaining licenses in various jurisdictions.