Customer Support Engineer
A Customer Support Engineer will help developers resolve issues and optimize their use of the PlanetScale platform.
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PlanetScale is a database-as-a-service company that provides a serverless MySQL platform built on the Vitess database clustering technology originally developed at YouTube.
A Customer Support Engineer will help developers resolve issues and optimize their use of the PlanetScale platform.
Builds core database platform systems for PlanetScale's Vitess and Postgres offering. Fully remote role for EMEA-based engineers with high autonomy.
Solutions Engineer partnering with sales and customers on database migrations to PlanetScale's Postgres and Vitess platforms. Requires 5+ years of hands-on MySQL or PostgreSQL experience.
Enterprise Support Engineer handling support requests and escalations for PlanetScale's database platform customers.
PlanetScale is a database-as-a-service company that provides a serverless MySQL platform built on the Vitess database clustering technology originally developed at YouTube. The company enables developers to build scalable, reliable applications with features like branching, sharding, and non-blocking schema changes. Founded in 2018 and headquartered in San Francisco, PlanetScale has grown to serve thousands of companies worldwide, offering a managed database solution that simplifies operations and improves developer productivity.
PlanetScale has a remote-first culture and hires engineers and technical staff across multiple countries, including Spain. The company's open roles in Spain include Solutions Engineer, Enterprise Support Engineer, and Software Engineer focused on Vitess, indicating a strong technical presence and a commitment to supporting its global customer base. For international professionals, PlanetScale offers the opportunity to work with cutting-edge database technology, collaborate with a distributed team, and contribute to a product used by leading companies, all while working remotely from Spain.
PlanetScale was founded in 2018 by Jiten Vaidya and Sugu Sougoumarane, who previously worked on the Vitess project at YouTube/Google. The company launched its serverless MySQL platform in 2020, quickly gaining traction with developers and startups. It has raised significant funding from investors like Andreessen Horowitz and has become a leading provider of MySQL-compatible database services.