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Administrative Customer Service

Randstad España·San Fernando de Henares, Spain

What they offer

  • €23,000 - €24,000 a year

    Gross, as stated in the ad.

  • Full-time hours

    Per the ad.

What they ask for

  • Have the right to work in Spain

    Randstad España doesn't mention sponsorship in the ad.

  • Speak native-level Spanish

    Listed as a requirement in the ad.

  • Work on-site in San Fernando de Henares

    No relocation package mentioned.

  • Have 2+ years of experience

    Mid-level role.

Pulled from the advert automatically — the full ad is what counts.

This job was published 9 months ago

Read the full advert

About the role

Do you have strong communication skills and a customer service orientation?

Do you consider yourself a hardworking, responsible, decisive, and committed person?

With good customer service skills, a good attitude for teamwork, and proactivity in problem-solving?

We have an offer for you!!!

What you'll do

Process delivery notes for Logistics Clients.

Manual recording of delivery notes.

Tracking shipments until final delivery.

Managing the flow of information between Company and Client.

Management and follow-up of incidents and claims.

Handling emergencies and special services.

Preparing quotes for special services.

Managing returns and cancellations.

Administering and archiving documentation for each Client.

Entering data into the system, generating documentation, files, and reports for our Clients.

What you'll get

Competitive salary

Permanent contract with possibility of joining the workforce.

Company-provided training

Good working environment.

How you'll work

Schedule: Monday to Friday from 9 AM to 6 PM with a one-hour lunch break.

Requirements

Professional skills:

Minimum education: Higher-level vocational training (Ciclo Formativo de Grado Superior).

Confirmed experience of 2/3 years in customer service, logistics sector experience valued.

Strong command of Microsoft Office package (Excel, Outlook, Word).

Knowledge of CRM or WMS systems (warehouse management systems), confirmed experience working with them.

Experience of 2/3 years in handling and reporting incidents.

Valued: knowledge of English, intermediate level: B1.

You'll most likely need Spanish to apply.This job was automatically translated to English, .

About the company

Randstad España

Randstad España

Staffing

View company profile
International company

Randstad España is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.

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