Need a visa? This role doesn’t mention sponsorship. Explore jobs with visa sponsorship

Back Office Management Administrator

Randstad España
Randstad España
Albacete, SpainOn-site€22,000 - €24,000Added yesterdayMidPermanentRemote: On Site🇪🇸Spanish: Native

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Requirements

- Professional training in administration, graphic design, or similar.
- Residence in municipalities near the workplace.
- A person with a great willingness for continuous learning and versatility.
- High orientation toward customer service.
- Ability to prioritize tasks and provide urgent responses with assertiveness.
- Strong verbal communication skills (telephone support).
- Valued Knowledge:
○ Experience or knowledge in creating model/product sheets.
○ Basic or intermediate handling of design tools such as Photoshop.

Job Description

Do you have experience in administration? Do you enjoy a versatile job where you can combine different tasks and avoid monotony? Are you looking for a stable project in which to grow professionally? This is your opportunity!!!

The main mission of this position is to provide comprehensive operational support for Back Office tasks and daily order management for platforms such as Amazon and Miravia, ensuring correct data entry, logistical flow, and agile, effective customer service.

Order Management and Import: Importing orders from online sales platforms, reviewing the correct transfer of information, and manual entry into the internal ERP.

Customer Service and Back Office: Agile response to messages via marketplaces, resolution of routine inquiries, order incidents, and direct telephone support for customers.

Logistics Management and Control: Daily contact with transport agencies for delivery tracking, claims management, and available stock control.

Returns Management: Physical verification and review of returns directly in the warehouse (when it is necessary to verify the condition of the product).

- Professional training in administration, graphic design, or similar.
- Residence in municipalities near the workplace.
- A person with a great willingness for continuous learning and versatility.
- High orientation toward customer service.
- Ability to prioritize tasks and provide urgent responses with assertiveness.
- Strong verbal communication skills (telephone support).
- Valued Knowledge:
○ Experience or knowledge in creating model/product sheets.
○ Basic or intermediate handling of design tools such as Photoshop.

- Permanent contract, stable project with development possibilities.
- Continuous schedule from 08:00 to 17:00, Monday to Friday.
- Salary from €22,000 to €24,000 gross per year.

View original advert (Spanish)

¿tienes experiencia en administración? ¿te gusta un trabajo polivalente en el que puedas combinar tareas y olvidarte de la monotonía? ¿buscas un proyecto estable en el que crecer profesionalmente? Esta es tu oportunidad¡¡¡

La misión principal de esta posición es dar soporte operativo integral en las tareas de Back Office y gestión diaria de pedidos para
plataformas como Amazon y Miravia, asegurando la correcta grabación de datos, el flujo logistico y una atención al cliente ágil y resolutiva.

Gestión e Importación de Pedidos: Importación de pedidos desde las plataformas de venta online, revisión del correcto volcado de la información y grabación manual en el ERP interno

Atención al Cliente y Back Office: Contestación ágil de mensajes a través de los
marketplaces, resolución de consultas ordinarias, incidencias con pedidos y atención telefónica directa con los clientes.

Gestión Logística y Control: Contacto diario con agencias de transporte para el
seguimiento de entregas, gestión de siniestros y control del stock disponible.

Gestión de Devoluciones: Comprobación y revisión física de las devoluciones
directamente en almacén (cuando sea necesario verificar el estado del producto).

- Formación profesiona en administración, diseño gráfico o similar
- Residencia en municipios cercanos al centro dee trabajo
- Persona con gran disposición para aprender de forma continua, polivalente
- Alta orientación de servicio al cliente.
- Capacidad para priorizar tareas y dar respuestas urgentes con
asertividad.
- Facilidad para la comunicación verbal (atención telefónica).
- Conocimientos Valorables:
○ Experiencia o nociones en la creación de fichas de modelos/productos.
○ Manejo básico o intermedio de herramientas de diseño como Photoshop.

- Contrato indefinido, proyecto estable con posibilidad de desarrollo
- Horario continuo de 08:00 a 17:00 de lunes a viernes
- Salario de 22.000 a 24.000 € brutos anuales

Application managed by Randstad España