Personal Cruise Consultant, German Speaker
València, Spain·Competitive·Hybrid·Entry · 1+ years·Permanent·English: Required
Need a visa?The advert says visa sponsorship isn't available for this role.
About the role
Are you passionate about the tourism sector and closing sales?
Board your next adventure in Valencia!
What you'll do
In this high-performance, consultative sales role, you will guide customers through key decision-making moments, helping them choose the perfect premium cruise holiday while directly driving conversion and revenue growth.
Your Impact
- Sales & Conversion: Lead consultative sales conversations from initial enquiry to confirmed booking. You will handle objections, manage urgency, drive upsells, and take full ownership of your individual revenue targets (NTR).
- Portfolio Growth: Build and nurture a personal client portfolio using both inbound enquiries and proactive outbound campaigns. You will manage structured follow-ups within our CRM to encourage repeat business and long-term loyalty.
- Expert Advisory: Master itineraries, ships, and pricing to confidently recommend tailored solutions that balance customer needs with our premium brand experience.
Requirements
- Native or C2 German level.
- 1+ year of experience in phone-based consultative sales (Travel, Hospitality, or Premium Retail is a strong plus).
- Strong commercial mindset focused on target achievement and high conversion.
- Experience working with sales KPI's.
- Full right to work in Spain and flexibility to work rotating shifts (12/7 coverage).
Benefits and conditions
Competitive Package & High Earning Potential: Fixed base salary paired with a performance-driven commission structure.
Truly Global Environment: Work in a vibrant, multicultural office alongside talented colleagues from all over the world.
Health & Wellness Perks: private medical insurance, plus a Gympass membership to support your active lifestyle.
Daily Meal Vouchers: Daily lunch vouchers to make your workday even better.
International Growth & Career Mobility: Join a market-leading, fast-growing global cruise line with unmatched opportunities for professional advancement.
About the company
Randstad España
Staffing
Randstad España is a staffing agency.They recruit for client companies, so the employer you would work for is not named on this ad.