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Patient Service Advisor (German speaking)

On-site in València·Part-time·Added 1 month ago (last checked 19 Oct)

Agency

Adecco España

5224 open roles

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Overview

Salary: €21,500 a year
About €1,490 a month after tax.
Payments: 15 salary payments a year
Work mode: On-site, València
Contract: Permanent contract, part-time hours
Hours: Rotating shifts
Spanish: Fluent
Other languages: German

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

Conditions

Permanent contract with the end company.

Rotating schedule from Monday to Friday

or Week 1: 10:00 AM to 6:00 PM

o Week 2: 12:00 p.m. to 8:00 p.m.

Occasional weekend on-call shifts.

o €21,500 gross per year

o 15 payments (extras in March, June, and December)

If you are a warm person with the ability to build trust and want to be part of a project with a real impact on people's lives, we want to meet you!

The role

Important business group in the healthcare sector, with specialized clinics in Assisted Reproduction, seeks a professional for its Contact Center in Valencia (Campanar area), focused on the German market.

What you'll do

- Attention to patients interested in the services (German market).

- Lead follow-up and opportunity management.

- Resolution of doubts and incidents.

- Personalized advice and guidance throughout the process.

- Closing opportunities with a consultative approach.

- Organization and management of the medical team's schedule for case evaluations.

description

If you have a service vocation, commercial skills, and are motivated to support people at key moments in their lives, this opportunity is for you!

Requirements

Experience in a Contact Center or as a call center agent.

Native German or C1 level (essential) and fluent Spanish.

Excellent telephone communication skills and empathy.

Experience managing a high volume of calls (40–50 per day).

Resourceful, organized, and customer-oriented profile.

Commercial skills (no aggressive selling).

Experience in care protocols and schedule management is a plus.

Hiring process

1 interview

Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.

Industry: Staffing
Website: adecco.com