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Implementation Specialist

On-site in Madrid·Full-time·Added 6 months ago

This job was published 6 months ago

Solera

16 open roles

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Overview

Job details

Full-time hours
Per the ad.

Requirements

Have the right to work in Spain
Solera doesn't mention sponsorship in the ad.
Work on-site in Madrid
No relocation package mentioned.
Have 5+ years of experience
Mid-level role.

The role

What you'll do

•Pre & Post-Sales Support: Advise on best practices for Solera products, assistSales with proposals, and define PS engagement models.

•Technical Expertise: Act as a customer-facing SME, bridging business andtechnical discussions.

•Requirements Gathering: Collect and document customer needs to definean effective implementation strategy.

•Testing & QA Support: Document test scenarios to validate configurations.

•Product & Integration Knowledge: Deep understanding of Solera products,configuration, and integration capabilities.

•Cross-Team Collaboration: Work with configuration, training, product, andsales teams to ensure seamless delivery.

•Customer Training: Occasionally train customers on newly deliveredconfigurations.

•Roadmap Alignment: Coordinate with product and sales teams to alignroadmap and revenue goals.

•Advanced Support: Provide 3rd-level support for customer deliveries andSME products.

•Project Management: May take on PM responsibilities for major projects.

•Leadership Potential: While not a direct managerial role, senior positionsmay involve team leadership.

The Role

We are looking for an Implementation associate, as part of the Professional Services team, who will be responsible for delivering Implementation of the Solera product set across the country or region.
This role reports directly into Head of Implementation.

What You'll Bring

•Key Competencies

•5-7 years of experience of delivering large transformation programs, utilising high-performing teams, ideally leveraging agile methodology

•Technical requirements gathering or business analysis experience, ideally in Automotive or Insurance markets, able to 'think out of the box' to deliver value solutions to customers.

•Excellent customer facing skills, collaboration and communication.

•Commercially aware and able to support sales opportunities to deliver best results with least cost.

•Strong interpersonal skills, able to build relationships within the Professional Services team, passionate about collaborating and communicating with internal and external stakeholders.

•Meticulous attention to detail.

•Tools and Skills

•JIRA/Confluence

•API Tools POSTMAN, JSON, SOAP, Oauth, XML, CSS etc

•Excel to Macro level

About Solera

Solera is a global leader in automotive software, providing digital solutions for vehicle lifecycle management, including claims processing, vehicle history, and fleet management. The company serves the insurance, automotive, and fleet industries with a suite of SaaS products that span the entire vehicle lifecycle, from accident management to repair and resale. With a strong global footprint, Solera operates in over 90 countries and processes millions of transactions daily, making it a key player in the automotive technology sector.

In Spain, Solera has a significant presence, particularly in Madrid, where it operates a major technology and development hub. The company is known for its collaborative and innovative work culture, with a focus on engineering excellence and data-driven solutions. For international professionals, Solera offers opportunities to work on cutting-edge automotive software, with roles in engineering, data science, and product development. The company values diverse perspectives and provides a dynamic environment for career growth, making it an attractive option for those looking to relocate to Spain.

Industry: Automotive Software
Founded: 2007
Employees: 5,000–10,000
Headquarters: Westlake, USA
In Spain: Madrid
Website: solera.com

Good to know if you are moving

Solera has a major technology hub in Madrid, Spain, with a large number of engineering and data science roles.
The company offers a global work environment, with opportunities to collaborate with teams across multiple countries.
Solera's products are used by major insurance and automotive companies worldwide, providing a stable and impactful work context.
International hires can expect a competitive compensation package and support for relocation, as the company actively recruits globally.
The Madrid office is known for its modern workspace and a culture that emphasizes innovation and continuous learning.

In their own words

About the company & team

The Implementation team is responsible for delivering Implementation of the Solera product set across the country or region, defined by a unique Statement of Work (SoW) for each customer

Additional information

*It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

All open roles at Solera