Swarovski is a world-renowned luxury brand specializing in high-quality crystal products, jewelry, and accessories. Founded in Austria, it has grown into a global powerhouse in the fashion and design industry, operating in over 170 countries with a massive retail and manufacturing footprint.

In Spain, Swarovski maintains a significant presence with a network of boutiques and concessions, particularly within El Corte Inglés (ECI) department stores. The company offers a multicultural work environment, especially in major hubs like Madrid and Barcelona, making it an attractive destination for international professionals with experience in luxury retail and customer service.

Founded in 1895 by Daniel Swarovski in Wattens, Austria, the company revolutionized crystal cutting with a patented electric machine. It has since evolved from a crystal manufacturer into a global luxury brand known for jewelry, accessories, and home decor.

For international professionals

Strong presence in El Corte Inglés (ECI) locations across Spain, providing numerous entry points into the Spanish job market.
Multicultural environment with a focus on luxury retail standards and international customer service.
Offers various contract types including 'Fijo Discontinuo' and 'Interinidad', which are common in the Spanish retail sector.
Global brand recognition facilitates internal mobility and career progression within the luxury goods industry.

Sales Consultant (Fixed-Term Discontinuous 20h) - ECI Bilbao

Swarovski

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

At Swarovski, we value your ideas, while your work helps create unforgettable moments for our customers every day.

Are you ready to bring the sparkle with one of the most iconic fashion and design brands? Join our sales team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski.

As a Sales Consultant, you will provide exceptional service, deliver memorable brand experiences, and inspire customers with your passion for our products, while achieving sales targets and contributing to a vibrant team.

About the role

Provide exceptional customer service and create emotional connections through storytelling
Build lasting relationships and trust with customers, promoting loyalty programs.
Achieve individual and team sales targets, taking responsibility for results
Collaborate with the team to create a welcoming and organized store environment.
Stay up to date with brand products using digital tools to enhance the customer experience

About you

Passionate about fashion, luxury, or lifestyle brands
Experience in the multicultural retail sector
Excellent and proven customer service skills and a captivating personality that builds trust
Curious, empathetic, and results-oriented, with a commercial mindset and team spirit
Digitally savvy and comfortable using retail technology
Confident in expressing your individuality and bringing creative ideas to the team

What we offer

You will enjoy a variety of benefits, including:

Recognition awards that celebrate your achievements
Exclusive employee discounts on Swarovski products
Paid volunteer leave to support the causes you care about
A global employee assistance program offering support in mental, physical, and emotional health, managerial support, as well as financial and legal matters.
Professional development opportunities

About Swarovski

Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world's most exclusive crystals, gems, Swarovski Created Diamonds, cubic zirconia, jewelry, accessories, and home decor items.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we firmly believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer. We are committed to a fair and inclusive selection process, and to building a work environment where all people feel they truly belong.

#Retail #Swarovski #SalesConsultant #Luxury #Joyas

View original advert (Spanish)

En Swarovski valoramos tus ideas, mientras tu trabajo ayuda a crear momentos inolvidables para nuestros clientes cada día.

¿Estás listo/a para traer el brillo con una de las marcas más emblemáticas de la moda y design? Únete a nuestro equipo de ventas y forma parte de una cultura donde el servicio se une al estilo, y cada interacción refleja el lujo pop y la elegancia de Swarovski.

Como Sales Consultant, prestarás un servicio excepcional, proporcionarás experiencias del brand memorables e inspirarás a los clientes con tu pasión por nuestros productos, mientras tanto alcanzando los objetivos de rebajas y contribuyendo a un equipo vibrante.

Acerca del puesto

Ofrecer una atención al cliente excepcional y crear conexiones emocionales a través de storytelling
Entablar relaciones duraderas y confianza con los clientes, promoviendo programas de fidelización.
Alcanzar los objetivos de ventas individuales y de equipo, asumiendo la responsabilidad por los resultados
Colaborar con el equipo para crear un ambiente de tienda acogedor y organizado.
Estar al día con los productos de la marca utilizando herramientas digitales para mejorar la experiencia del cliente

Acerca de ti

Apasionado/a por la moda, el lujo o las marcas de lifestyle
Con experiencia en el sector retail multicultural
Excelentes y probadas habilidades de atención al cliente y una personalidad cautivadora que genera confianza
Curioso/a, empático/a y orientado/a a resultados, con mentalidad comercial y espíritu de equipo
Hábil digitalmente y cómodo/a utilizando tecnología retail
Seguro/a de ti mismo/a al expresar tu individualidad y aportar ideas creativas al equipo

Qué ofrecemos

Podrás disfrutar de una variedad de beneficios, entre ellos:

Premios de reconocimiento que celebran tus logros
Descuentos exclusivos para empleados en productos Swarovski
Permiso remunerado de voluntariado para apoyar las causas que te importan
Un programa global de asistencia al empleado que ofrece apoyo en las áreas de salud mental, física y emocional, apoyo gerencial, así como en asuntos financieros y legales.
Oportunidades de desarrollo professional

Acerca de Swarovski

Swarovski crea productos basados en cristal de una calidad y artesanía únicas, que aportan alegría y celebran la individualidad. Fundada en Austria en 1895, diseñamos, fabricamos y vendemos los cristales, gemas, Swarovski Created Diamonds, circonitas, joyería, accesorios y artículos de decoración para el hogar más exclusivos del mundo.

La sostenibilidad y la responsabilidad están en el corazón de nuestra marca, desde la innovación circular hasta la diversidad, la inclusión y el trabajo filantrópico de la Swarovski Foundation. Empoderamos a las personas para expresar su individualidad con confianza y respeto, y creemos firmemente que las diferentes perspectivas nos hacen más fuertes.