Teleperformance is a global leader in digital business services, specializing in customer experience management, technical support, and business process outsourcing (BPO). With a massive global workforce of over 410,000 employees, the company serves as a strategic partner to many of the world's largest brands across industries such as technology, travel, and finance.

In Spain, Teleperformance is one of the largest employers of international talent, operating major multilingual hubs that support clients like Google and Booking.com. The company is highly relevant for expats due to its constant demand for speakers of dozens of different languages and its structured relocation programs for candidates moving to cities like Barcelona and Madrid.

Founded in 1978 by Daniel Julien in Paris, France, Teleperformance grew rapidly through international acquisitions. It has evolved from a traditional call center business into a global leader in digitally integrated business services.

For international professionals

One of the largest recruiters of multilingual talent in Spain, offering roles in over 20 different languages.
Frequently provides relocation packages for international hires, including flight reimbursement and initial accommodation.
Maintains a diverse, multicultural work environment with employees from over 100 different nationalities.
Offers clear career progression paths into management or specialized sales roles for tech-sector projects.

Urban Planning and Works Technical Advisor - Architecture/Engineering Profile - Mornings

Teleperformance Spain

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

TP Spain, certified as a Great Place to Work, is looking to incorporate a Technician into the Business Support Office to provide specialized support in urban planning and works, offering technical guidance to companies and professionals who need to process activities, premises adaptations, or construction interventions in the city.

We are looking for profiles with training in Architecture, Technical Architecture, or Engineering, both recent graduates who want to start their career in the urban planning field, and experienced professionals who wish to consolidate themselves in a stable and reference technical environment.

This is an ideal position for those seeking to learn, specialize, or continue growing in regulations, processing, and technical advisory in the city of Barcelona.

Responsibilities

Advising on the implementation of activities in premises and establishments.
Technical guidance on works, adaptations, and urban planning regulations.
Review of urban compatibility and planning.
Supporting companies and professionals in their procedures.

You will receive initial training and continuous support, whether it is your first experience or you already come from the sector.

Requirements

Essential requirements:

Degree in Architecture, Technical Architecture, or Engineering related to construction or urban planning.
Native/C1 Catalan level, spoken and written.
Minimum B2 English level, spoken and written.
Ability to work in a team, initiative, and service orientation.
Availability to start in July.

Valued requirements:

Experience in urban planning processing and/or works management.
Related internships or academic projects.
Experience in face-to-face customer service.
Knowledge of French.

Benefits

3-month contract + permanent.
Working day of 30h/week from Monday to Friday from 8:30 to 14:30h
Prior training from 06/07/2026 to 17/07/2026.
Start date 20/07/2026.
Annual gross salary for 30h/week: €21,923 gross/year (€1,827 gross/month)
Work location: Carrer de Roc Boronat 117 -Barcelona
Technical, stable environment with continuous learning.
Experience in a public service, highly valued in the sector.

Why is this a good opportunity?

If you are a recent graduate: you will learn real urban planning, regulations, and processing from the inside.
If you already have experience: you will consolidate your technical profile in a stable and recognized environment.
Morning schedule that allows for work-life balance or further training.
Joining a company certified as a Great Place to Work.

Diversity, Equity and Inclusion

TP is home to a global family with diverse backgrounds and lifestyles. We will always embrace diversity and will never discriminate against employees or candidates based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, or other differences.

View original advert (Spanish)

TP Spain, certificada como Great Place to Work, busca incorporar en Oficina de Atención a la Empresa un Técnico/a para dar apoyo especializado en urbanismo y obras, ofreciendo orientación técnica a empresas y profesionales que necesiten tramitar actividades, adecuaciones de locales o intervenciones constructivas en la ciudad.

Buscamos perfiles con formación en Arquitectura, Arquitectura Técnica o Ingeniería, tanto recién titulados/as que quieran iniciar su carrera en el ámbito urbanístico, como profesionales con experiencia que deseen consolidarse en un entorno técnico estable y de referencia.

Es una posición ideal para quienes buscan aprender, especializarse o seguir creciendo en normativa, tramitación y asesoramiento técnico en la ciudad de Barcelona.

Responsabilidades

Asesoramiento sobre implantación de actividades en locales y establecimientos.
Orientación técnica sobre obras, adecuaciones y normativa urbanística.
Revisión de compatibilidades urbanísticas y planeamiento.
Acompañamiento a empresas y profesionales en sus trámites.

Tendrás formación inicial y apoyo continuo, tanto si es tu primera experiencia como si ya vienes del sector.

Requirements

Requisitos imprescindibles:

Grado en Arquitectura, Arquitectura Técnica o Ingeniería relacionada con construcción o urbanismo.
Nivel de catalán nativo/C1 hablado y escrito.
Nivel de inglés mínimo B2 hablado y escrito.
Capacidad de trabajo en equipo, iniciativa y orientación al servicio.
Disponibilidad de incorporación en Julio.

Requisitos valorables:

Experiencia en tramitación urbanística y/o gestión de obras.
Prácticas o proyectos académicos relacionados.
Experiencia en atención presencial.
Conocimientos de francés.

Benefits

Contrato de 3 meses + indefinido.
Jornada de 30h/s de Lunes a Viernes en horario de 8:30 a 14:30h
Formación previa del 06/07/2026 al 17/07/2026.
Incorporación el 20/07/2026.
Salario bruto anual por 30h/s: 21.923 € brutos/año (1.827€brutos/mes)
Lugar de trabajo : Carrer de Roc Boronat 117 -Barcelona
Entorno técnico, estable y con aprendizaje continuo.
Experiencia en un servicio público, muy valorada en el sector.

¿Por qué es una buena oportunidad?

Si eres recién titulado/a: aprenderás urbanismo real, normativa y tramitación desde dentro.
Si ya tienes experiencia: consolidarás tu perfil técnico en un entorno estable y reconocido.
Horario de mañanas que permite conciliar o seguir formándote.
Incorporación a una empresa certificada como Great Place to Work.

Diversidad, Equidad e Inclusión

TP es el hogar de una familia global con diversos orígenes y estilos de vida. Siempre abrazaremos la diversidad y nunca discriminaremos a empleados ni candidatos por motivos de identidad o expresión de género, orientación sexual, raza, religión, edad, origen nacional, ciudadanía, discapacidad, estado de embarazo u otras diferencias.