Required profile:

• Intermediate/advanced level in the use of the Microsoft Office suite.
• C2 level of Spanish, minimum B1 level of English.
• Solid knowledge in:
• Hardware and software.
• Windows and ChromeOS operating systems.
• Local network administration in a Windows environment.
• Active Directory and Azure.
• Configuration and management of client applications.
• Antivirus consoles and WSUS.
• Proficiency in Internet tools and services.

TP Spain is looking to incorporate an IT Support Technician in the Office to reinforce its technology team. This position is aimed at professionals with experience in first-level technical support, equipment and network maintenance, and incident management in corporate environments. If you have solid knowledge of Windows systems, local networks, administration tools such as Active Directory and Azure, and you are passionate about providing efficient solutions to users, we want to meet you!

Requirements

Main functions:

• Provide technical support to end users in the office environment.
• Technological maintenance and management of workstations.
• Deployment of security policies, updates, and logical security controls.
• Installation and configuration of basic and application software.
• Configuration of wired, wireless, or mixed local networks connected to public networks.
• Installation, configuration, and maintenance of multi-user services, applications, and shared devices.
• Assembly and configuration of computers and peripherals.
• Management of logistics associated with installation, configuration, and maintenance operations of micro-computer systems.
• Diagnosis of malfunctions in systems and networks through functional tests.
• Maintenance and configuration of computer equipment, network electronics, and data communication systems.
• Management of technical incidents and system maintenance (email, user folders, etc.).
• Resolution of technical incidents for the business unit.
• First-line support for problems related to software, hardware, laptops, and printers.
• Management of software vulnerabilities.
• Compliance with Service Level Agreements (SLA) and Operational Level Agreements (OLA), ensuring user satisfaction.

Required profile:

• Intermediate/advanced level in the use of the Microsoft Office suite.
• C2 level of Spanish, minimum B1 level of English.
• Solid knowledge in:
• Hardware and software.
• Windows and ChromeOS operating systems.
• Local network administration in a Windows environment.
• Active Directory and Azure.
• Configuration and management of client applications.
• Antivirus consoles and WSUS.
• Proficiency in Internet tools and services.

Benefits

• Temporary contract for 3 months. (Possibility of extending for another 3)
• Full-time 39 hours/week. Schedule from 9 AM to 6 PM, Monday to Friday (although due to the nature of the work, it may be necessary to work outside this schedule if a service or action requires it, always with sufficient prior notice)
• On-site work at our Barcelona centers (World Trade Center/Interface/Diagonal/Roc Boronat)
• Salary €21,000 gross/year.
• Hiring via Majorel SP.

Diversity, Equity and Inclusion

TP is home to a global family with diverse backgrounds and lifestyles. We will always value diversity and will never discriminate against employees or candidates based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.