Teleperformance is a global leader in digital business services, specializing in customer experience management, technical support, and business process outsourcing (BPO). With a massive global workforce of over 410,000 employees, the company serves as a strategic partner to many of the world's largest brands across industries such as technology, travel, and finance.

In Spain, Teleperformance is one of the largest employers of international talent, operating major multilingual hubs that support clients like Google and Booking.com. The company is highly relevant for expats due to its constant demand for speakers of dozens of different languages and its structured relocation programs for candidates moving to cities like Barcelona and Madrid.

Founded in 1978 by Daniel Julien in Paris, France, Teleperformance grew rapidly through international acquisitions. It has evolved from a traditional call center business into a global leader in digitally integrated business services.

For international professionals

One of the largest recruiters of multilingual talent in Spain, offering roles in over 20 different languages.
Frequently provides relocation packages for international hires, including flight reimbursement and initial accommodation.
Maintains a diverse, multicultural work environment with employees from over 100 different nationalities.
Offers clear career progression paths into management or specialized sales roles for tech-sector projects.

Telesales Agent - Motor Insurance - Stable Service

Teleperformance Spain

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Requirements

Secondary education level (ESO, high school, or equivalent). Good level of oral and written communication, with a professional attitude. Experience in customer service or commercial roles. Experience in insurance sales is highly valued. Ability to manage customers with professionalism and empathy. Skill in computer use and keyboard agility. Focus on results and motivation to exceed objectives. Desire to belong to a great company where you can develop professionally. Honorability Requirement To be able to provide services for this offer, in accordance with the honorability requirement set out in Royal Decree-Law 3/2020 of February 4, the absence of criminal records for having committed criminal offenses relating to the exercise of financial activities is mandatory, and not having been sanctioned in the administrative field regarding insurance, banking, securities markets, Public Treasury, Social Security, competition defense, capital movements, foreign economic transactions, money laundering and terrorist financing, and the protection of consumers and users for the commission of offenses classified as very serious or serious. If the candidate is selected, they must sign the corresponding declaration of honorability along with the employment contract.

Job Description

If you are looking for a job with a STABLE service, in COMFORTABLE AND WELL-EQUIPPED facilities, with MORNINGS OFF and the peace of mind of having a FIXED SALARY (PLUS ATTRACTIVE INCENTIVES). KEEP READING!

TP Spain, certified as a Great Place to Work, offers you the opportunity to join a solid team within one of the most relevant insurance companies in the automotive sector. Don't worry if you don't have experience; we will provide you with prior training!

Functions:

Making calls to customers who have already requested a quote to advise them and offer the best proposal for car and motorcycle insurance from this important insurer.
Effective resolution of incidents, inquiries, and customer doubts.
Management of databases, tools, and applications.

Requirements

Secondary education level (ESO, high school, or equivalent).
Good level of oral and written communication, with a professional attitude.
Experience in customer service or commercial roles.
Experience in insurance sales is highly valued.
Ability to manage customers with professionalism and empathy.
Skill in computer use and keyboard agility.
Focus on results and motivation to exceed objectives.
Desire to belong to a great company where you can develop professionally.

Honorability Requirement

To be able to provide services for this offer, in accordance with the honorability requirement set out in Royal Decree-Law 3/2020 of February 4, the absence of criminal records for having committed criminal offenses relating to the exercise of financial activities is mandatory, and not having been sanctioned in the administrative field regarding insurance, banking, securities markets, Public Treasury, Social Security, competition defense, capital movements, foreign economic transactions, money laundering and terrorist financing, and the protection of consumers and users for the commission of offenses classified as very serious or serious. If the candidate is selected, they must sign the corresponding declaration of honorability along with the employment contract.

Benefits

Belonging to a solid and stable work team, with a dynamic, collaborative environment and a team that will support you from day one.
Working day of 32.5 hours per week from Monday to Sunday on the 3:30 PM TO 10:00 PM shift, with 2 weekends off per month. During weeks where weekends are worked, 2 days off are given from Monday to Friday.
On-site work at our Madrid center (CL Alcalá 265-Metro El Carmen). Possibility of remote work after 3 months.
In addition to the base salary (€14,282.98 gross/year for 32.5h/w - €1,190 gross/month), you can earn interesting incentives.
Initial contract of 3 renewable months and subsequently the possibility of an indefinite contract (stable service).
Initial paid training lasting 10 days.
You will obtain the Insurance Mediator Certification.
Your day-to-day will be fun, with activities and games where you can win interesting prizes.
Internal promotion and professional development program: We value our staff and promote growth through internal promotion.

Diversity, Equity, and Inclusion

TP is home to a global family with diverse backgrounds and lifestyles. We will always embrace diversity and will never discriminate against employees or candidates based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

View original advert (Spanish)

Si buscas un trabajo para un servicio ESTABLE, en unas instalaciones CÓMODAS Y BIEN EQUIPADAS, con las MAÑANAS LIBRES y con la tranquilidad de tener un SALARIO FIJO (MÁS ATRACTIVOS INCENTIVOS ). ¡SIGUE LEYENDO!

TP Spain, certificada como Great Place to Work, te ofrece la oportunidad de unirte a un equipo sólido dentro de una de las compañías aseguradoras más relevantes del sector automoción. No te preocupes si no tienes experiencia ¡te daremos una formación previa!

Funciones:

Emisión de llamadas a clientes que ya han solicitado presupuesto para asesorarlos y ofrecerles la mejor propuesta en seguros de coche y moto de esta importante aseguradora.
Resolución eficaz de incidencias, consultas y dudas del cliente.
Manejo de las BBDD, herramientas, aplicaciones.

Requirements

Nivel de estudios secundarios (ESO o bachiller o equivalente).
Buen nivel de comunicación oral y escrita, con actitud profesional.
Experiencia en atención al cliente o puestos comerciales.
Muy valorable experiencia en ventas de seguros.
Capacidad para gestionar clientes con profesionalidad y empatía.
Habilidad en el manejo informático y agilidad en el teclado.
Enfoque a resultados y motivación por superar objetivos.
Deseo de pertenecer a una gran compañía en la que puedas desarrollarte profesionalmente.

Requisito de honorabilidad

Para poder prestar servicios en esta oferta, conforme al requisito de honorabilidad recogido en el Real Decreto-ley 3/2020, de 4 de febrero, es obligatoria la ausencia de antecedentes penales por haber cometido infracciones penales relativas al ejercicio de actividades financieras, y no haber sido sancionado en el ámbito administrativo en materia aseguradora, bancaria, de mercado de valores, Hacienda Pública, Seguridad Social, defensa de la competencia, movimiento de capitales, transacciones económicas con el exterior, blanqueo de capitales y financiación del terrorismo y protección de consumidores y usuarios por la comisión de infracciones tipificadas como muy graves o graves. Si la persona candidata es seleccionada, deberá firmar la correspondiente declaración de honorabilidad junto con el contrato de trabajo.

Benefits

Pertenecer a un equipo de trabajo sólido y estable, con un ambiente dinámico, colaborativo y con un equipo que te apoyará desde el primer día.
Jornada de 32.5 horas semanales de lunes a domingo en turno de 15.30HS A 22.00HS Librando 2 fines de semana al mes. Las semanas que se trabaje fin de semana se libra 2 días de lunes a viernes.
Trabajo presencial en nuestro centro de Madrid (CL Alcalá 265-Metro El Carmen) . Posibilidad de teletrabajo a partir de los 3 meses.
Además del salario base (14.282,98€ brutos/año por las 32.5h/s-1.190€brutos/mes), puedes conseguir interesantes incentivos.
Contrato inicial de 3 meses prorrogables y posteriormente posibilidad de contratación indefinida (servicio estable).
Formación inicial remunerada de 10 días de duración.
Obtendrás la Certificación de Mediador de Seguros.
Tu día a día será divertido, con actividades y juegos donde podrás ganar interesantes premios.
Programa de promoción interna y desarrollo profesional: Valoramos a nuestro personal y potenciamos el crecimiento a través de la promoción interna.

Diversidad, Equidad e Inclusión

TP es el hogar de una familia global con diversos orígenes y estilos de vida. Siempre abrazaremos la diversidad y nunca discriminaremos a empleados o candidatos por identidad o expresión de género, orientación sexual, raza, religión, edad, origen nacional, ciudadanía, discapacidad, estado de embarazo, condición de veterano u otras diferencias.