Teleperformance is a global leader in digital business services, specializing in customer experience management, technical support, and business process outsourcing (BPO). With a massive global workforce of over 410,000 employees, the company serves as a strategic partner to many of the world's largest brands across industries such as technology, travel, and finance.

In Spain, Teleperformance is one of the largest employers of international talent, operating major multilingual hubs that support clients like Google and Booking.com. The company is highly relevant for expats due to its constant demand for speakers of dozens of different languages and its structured relocation programs for candidates moving to cities like Barcelona and Madrid.

Founded in 1978 by Daniel Julien in Paris, France, Teleperformance grew rapidly through international acquisitions. It has evolved from a traditional call center business into a global leader in digitally integrated business services.

For international professionals

One of the largest recruiters of multilingual talent in Spain, offering roles in over 20 different languages.
Frequently provides relocation packages for international hires, including flight reimbursement and initial accommodation.
Maintains a diverse, multicultural work environment with employees from over 100 different nationalities.
Offers clear career progression paths into management or specialized sales roles for tech-sector projects.

Investment Funds Specialist - Banking Sector-Almería

Teleperformance Spain

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

At TP Spain, we are looking for a group of qualified professionals to join as Investment Funds Specialists for the number one in online Banking.

Your main role will be to attend to new clients via assigned appointments and you will need to periodically contact your client portfolio to provide advisory proposals on Investment Funds. These contacts will be made via video call or telephone through assigned appointments.

Be part of the leading group in digital banking and offer expert advice to clients seeking efficient and personalized solutions.

Requirements

Requirements:

MIFID II certification or similar (EIP, EFA, EFP, EAF, CEFA etc) for investment advice issued by an entity approved by the CNMV. If you do not have this certification or it is not current, we can certify you.
Essential Experience in banking and investment fund advisory for a minimum of 6 months.

Desirable Competencies

Process Excellence: Systematically improve organizational processes to increase efficiency, effectiveness, and quality. Collaboration: Work effectively with others, sharing ideas and resources to achieve common goals.
Communication: Exchange information, ideas, and messages between individuals or groups through various channels and media.
Emotional Intelligence: Understand and manage your own emotions and those of others to foster positive relationships and increase the impact of actions. Open-mindedness: Consider and value diverse perspectives and ideas, encouraging collaboration. Critical Thinking: Evaluate information and arguments to make informed and effective decisions based on data. Solution Orientation: Approach problems and challenges with a focus on finding practical and effective solutions. Entrepreneurial Mindset: Have an attitude characterized by innovation, creativity, risk-taking, and a proactive approach to solving problems and identifying opportunities.

Honorability Requirement

To be able to provide services for this offer, in accordance with the honorability requirement set out in Royal Decree-Law 3/2020, of February 4, the absence of criminal records for having committed criminal offenses relating to the exercise of financial activities is mandatory, and not having been sanctioned in the administrative sphere regarding insurance, banking, securities markets, Public Treasury, Social Security, competition defense, capital movements, economic transactions with foreign countries, money laundering and terrorist financing, and consumer and user protection for the commission of offenses classified as very serious or serious. If the candidate is selected, they must sign the corresponding declaration of honorability along with the employment contract.

Benefits

What do we offer?

Permanent contract.
38-hour work week.
The service is operational from 9 am to 9 pm MONDAY to FRIDAY. Within this window, you can choose your schedule, thus facilitating work-life balance and compatibility with other activities.
Prior training to learn the specific procedures of this important Bank, with an employment contract from the first day.
Hybrid work model: First month in-person (includes training+nesting) at our most convenient center (Sevilla, Jerez or La Carolina -Jaén). From the second month onwards, only 5 days per month in the office and three weeks per month teleworking.
Fixed salary according to the Collective Agreement + Attractive variable remuneration with incentives, potentially reaching a gross annual remuneration of more than 24,500€/year
Belonging to a great team, in a project with a reference company.
Internal promotion and professional development within the company.
Corporate benefits and discounts.
Referral program: if the recommended person is hired, you will receive a bonus.
32 calendar days of vacation, plus 14 public holidays

Diversity, Equity and Inclusion

TP is home to a global family with diverse backgrounds and lifestyles. We will always embrace diversity and will never discriminate against employees or candidates based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

View original advert (Spanish)

En TP Spain, Buscamos un grupo de profesionales cualificados para incorporarse como Especialistas en Fondos de Inversión para el número uno en Banca on line.

Tu función principal será atender nuevos clientes previa cita asignada y tendrás que contactar periódicamente con tu cartera de clientes para realizar propuestas de asesoramiento en Fondos de Inversión. Dichos contactos se realizarán por videollamada o por teléfono a través de citas asignadas.

Forma parte del grupo líder en banca digital y ofrece asesoramiento experto a clientes que buscan soluciones eficientes y personalizadas.

Requirements

Requisitos:

Certificación MIFID II o similar (EIP, EFA,EFP, EAF, CEFA etc) de Asesoramiento en materia de inversión expedida por Entidad homologada por la CNMV. En caso de no disponer de esta certificación o no tenerla en vigor podemos certificarte nosotros.
Imprescindible Experiencia en banca y en asesoramiento en fondos de inversión mínima de 6 meses.

Competencias deseables

Excelencia en los Procesos: Mejorar sistemáticamente los procesos organizativos para aumentar la eficiencia, la eficacia y la calidad.Colaboración: Trabajar eficazmente con otras personas, compartiendo ideas y recursos para alcanzar objetivos comunes.
Comunicación: Intercambiar información, ideas y mensajes entre individuos o grupos a través de diversos canales y medios.
Inteligencia Emocional: Comprender y gestionar las propias emociones y las de los demás para fomentar relaciones positivas y aumentar el impacto de las acciones.Apertura Mental: Considerar y valorar perspectivas e ideas diversas, fomentando la colaboración.Pensamiento Crítico: Evaluar información y argumentos para tomar decisiones informadas y eficaces basadas en datos.Orientación a Soluciones: Abordar problemas y desafíos con un enfoque centrado en encontrar soluciones prácticas y eficaces.Mentalidad Emprendedora: Tener una actitud caracterizada por la innovación, la creatividad, la asunción de riesgos y un enfoque proactivo para resolver problemas e identificar oportunidades.

Requisito de honorabilidad

Para poder prestar servicios en esta oferta, conforme al requisito de honorabilidad recogido en el Real Decreto-ley 3/2020, de 4 de febrero, es obligatoria la ausencia de antecedentes penales por haber cometido infracciones penales relativas al ejercicio de actividades financieras, y no haber sido sancionado en el ámbito administrativo en materia aseguradora, bancaria, de mercado de valores, Hacienda Pública, Seguridad Social, defensa de la competencia, movimiento de capitales, transacciones económicas con el exterior, blanqueo de capitales y financiación del terrorismo y protección de consumidores y usuarios por la comisión de infracciones tipificadas como muy graves o graves. Si el candidato es seleccionado, deberá firmar la correspondiente declaración de honorabilidad junto con el contrato de trabajo.

Benefits

Que ofrecemos?

Contrato Indefinido.
Jornada de 38 horas semanales.
El servicio está operativo de 9h a 21h de LUNES a VIERNES. En esta franja puedes elegir tu horario facilitando así la conciliación y compatibilidad con otras actividades.
Formación previa, para conocer los procedimientos específicos de este importante Banco, con contrato laboral desde el primer día.
Modelo de trabajo híbrido: Primer mes presencial (incluye formación+nesting) en nuestro centro que mejor venga (Sevilla, Jerez o La Carolina -Jaén). A partir del segundo mes tan sólo 5 días al mes en oficina y tres semanas al mes teletrabajo.
Salario fijo según Convenio + Atractiva retribución variable con incentivos pudiendo llegar a una retribución bruta anual de más de 24,500€/año
Pertenecer a un gran equipo, en un proyecto con una empresa de referencia.
Promoción interna y desarrollo profesional dentro de la empresa.
Beneficios y descuentos corporativos.
Programa de recomendaciones: si la persona recomendada es contratada, te llevarás un bonus.
32 días naturales de vacaciones, más 14 días festivo

Diversidad, Equidad e Inclusión

TP es el hogar de una familia global con diversos orígenes y estilos de vida. Siempre abrazaremos la diversidad y nunca discriminaremos a empleados o candidatos por identidad o expresión de género, orientación sexual, raza, religión, edad, origen nacional, ciudadanía, discapacidad, estado de embarazo, condición de veterano u otras diferencias.