TTEC

TTEC

BPOSpain HQ: BarcelonaGlobal HQ: Englewood, USA60000 employeesFounded 1982www.ttec.comBarcelonaMadrid

TTEC is a global customer experience and business process outsourcing (BPO) company, providing customer engagement, technology, and operational solutions to a wide range of industries. With over 40 years of experience, TTEC operates in more than 25 countries and employs over 50,000 people, delivering everything from front-office customer service to back-office support and digital transformation services.

In Spain, TTEC has established operations in cities like Barcelona and Madrid, offering roles in project management, technology, and operations. The company's work culture emphasizes innovation and employee well-being, and they actively hire international professionals, providing a dynamic, global work environment. For those relocating, TTEC offers opportunities to work with multinational teams and scale global processes from their Iberian hubs.

Company History

TTEC (formerly TeleTech) was founded in 1982 by Duane J. Hyde. Originally a teleservices company, it evolved into a global CX technology and services leader, rebranding as TTEC in 2018 to represent its expanded focus on customer experience, digital solutions, and business process outsourcing.

For International Professionals

  • TTEC has a global presence in over 25 countries, offering international career mobility opportunities.
  • The company provides Spanish and English service capabilities, which is beneficial for working in a bilingual environment.
  • TTEC has been named a 'World's Best Workplace' by Fortune for multiple years.
  • The Spanish offices are located in Barcelona and other major cities, with a multicultural work atmosphere.
  • TTEC offers flexible working models, including remote or hybrid options for many roles.

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