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Quality Manager

On-site in Málaga·Added 3 months ago

This job was published 3 months ago

Unilabs

10 open roles

Overview

Requirements

  • Have the right to work in Spain

    Unilabs doesn't mention sponsorship in the ad.

  • Work in English

    English is required, per the ad.

  • Work on-site in Málaga

    No relocation package mentioned.

  • Have 3+ years of experience

    Mid-level role.

  • University degree

    “Degree in Radiography, Healthcare Sciences, Quality Management, Engineering, Life Sciences, or a related discipline.” — per the ad.

Requirements

What we're looking for

  • Excellent interpersonal, communication, and stakeholder management skills.
  • Strong organisational skills and exceptional attention to detail.
  • Ability to influence, engage, and drive positive change across multidisciplinary teams.
  • Self-motivated, structured, and able to work independently.
  • Proactive problem-solver with a continuous improvement mindset.
  • Capable of managing multiple priorities and performing effectively under pressure.
  • Strong analytical and risk-based thinking skills.
  • Willingness to travel as required and maintain flexibility in a dynamic healthcare environment.
  • Degree in Radiography, Healthcare Sciences, Quality Management, Engineering, Life Sciences, or a related discipline. Advanced degree desirable.
  • Previous operational experience within Radiology or Diagnostic Imaging services.
  • Experience working within healthcare quality, patient safety, accreditation, compliance, or governance environments is highly desirable.
  • Strong knowledge of ISO 9001, ISO 14001, risk management principles, and healthcare quality systems.
  • Demonstrated experience in process mapping, quality improvement, and problem-solving methodologies.
  • Fluent English, both written and spoken.
  • Minimum of 3 years' experience in a management, quality, governance, or leadership role.
  • Experience working with audits, accreditation standards, incident management, or regulatory compliance activities is an advantage

The role

The Quality Manager is responsible for leading and developing the Quality Management System (QMS), quality programmes, processes, and procedures to ensure that the performance and quality of services comply with regulatory, accreditation, customer, and organisational requirements across the assigned radiology institutes and healthcare facilities.

What you'll do

  • Lead and maintain the Quality Management System (QMS), ensuring compliance with ISO standards, customer requirements, and applicable regulatory requirements.
  • Promote a culture of quality, patient safety, and continuous improvement through training, communication, SOP implementation, and education on quality management principles and tools.
  • Develop, monitor, and report quality objectives, performance indicators, and improvement initiatives in collaboration with Group and local leadership teams.
  • Manage quality incidents, non-conformities, complaints, adverse events, and post-market surveillance activities, including risk assessment, root cause analysis, corrective actions, and regulatory reporting where required.
  • Plan, coordinate, and support internal and external audits, certification activities, management reviews, and follow-up actions to maintain compliance and drive continuous improvement.
  • Act as the primary point of contact between radiology institutes, certification bodies, regulatory authorities, and internal stakeholders on quality and compliance matters.
  • Drive process harmonisation, risk management, business continuity, and quality improvement initiatives through KPI monitoring, dashboards, change management, and corrective and preventive actions.
  • Support operational, medical, and leadership teams with governance, regulatory compliance, quality improvement activities, and strategic quality initiatives.
  • Monitor emerging regulatory and industry requirements and support their implementation within the organisation.

About Unilabs

Unilabs is a global leader in medical laboratory diagnostics, providing a comprehensive range of clinical laboratory testing services to patients and healthcare professionals. With a presence across Europe and Latin America, the company operates a vast network of laboratories and patient service centers, processing millions of tests annually and serving as a key partner for hospitals, clinics, and private practitioners. The company's scale and international footprint make it a significant player in the healthcare diagnostics industry.

In Spain, Unilabs has a strong presence with offices in Madrid and Barcelona, supporting its broader European operations. The company's work culture is international and collaborative, with English often used as the working language, making it accessible for international professionals. They actively recruit for roles in IT, legal, finance, and commercial operations, offering opportunities for career growth in a dynamic, cross-border environment.

Industry
Medical Labs
Founded
1987
Employees
5,000–10,000
Headquarters
Geneva, Switzerland
In Spain
Barcelona, Madrid

Good to know if you are moving

  • Unilabs operates in multiple countries, offering international professionals opportunities to work in a truly global environment.
  • The company's official working language in many of its international teams is English, easing the transition for non-Spanish speakers.
  • Spain is a key market for Unilabs, with offices in Barcelona and Madrid, providing a gateway to the broader European healthcare sector.
  • The company offers roles in diverse fields such as IT, legal, finance, and commercial operations, not just laboratory science.
  • Unilabs provides relocation support and a structured onboarding process for international hires.
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