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Integrations & IT Support Specialist

Remote, Barcelona·Full-time·Added 9 days ago (last checked 30 Oct)

Woffu

1 open role

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Our summary

Hours
Jornada intensiva in summer
Work mode
Remote (Barcelona)
Contract
Fixed-term, full-time hours
Spanish
Fluent
English
Required
Benefits
Flexible pay plan

Visa options

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Skills

Nice to have

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Experience in software integrations, technical support, or technical consultancy, preferably in the SaaS world.

  • Experience working with REST APIs, webhooks, and data exchange formats (JSON, XML, CSV).

  • Knowledge of SQL and tools such as Postman, Swagger, or similar.

  • Great analytical and problem-solving skills. You are one of those people who doesn't stop until they find the source of an error.

  • Project management skills: you know how to manage several integrations in parallel without losing sight of deadlines or dependencies.

  • Very good communication skills, both oral and written, in Spanish and English. You will be speaking with technical and business teams, and we need you to know how to explain the complex in a simple way.

  • And, above all, a great desire to learn and to work in a team.

Nice to have

  • Have knowledge of cloud architectures, especially Azure.

  • Know payroll, ERP, or HRIS systems and their integration processes.

  • Have worked with Salesforce, ticketing tools, or service levels (SLAs).

  • Use AI tools in your day-to-day to work faster and more efficiently.

Pay & benefits

What you'll get

  • Temporary contract for leave cover, full-time, with immediate start and until July 31, 2027.

  • Flexible model: Remote work or on-site work.

  • Flexible schedule and reduced working hours on Fridays.

  • Intensive working day from July 15 to August 31.

  • Office in the center of Barcelona, with an indoor bar, free drinks, and seasonal fruit.

  • Access your earned salary at any time with Payflow.

  • Flexible compensation: save on meals, transport, childcare, and training.

The role

We are looking for an Integrations & IT Support Specialist to cover a leave of absence, to help us continue providing one of our great added values to our clients: connecting Woffu with their systems (payroll, ERP, HRIS...) so that everything works like a single gear. Here is what we need from you:

What you'll do

As an Integrations & IT Support Specialist, your mission will be to ensure that every client connects Woffu with their systems successfully and without friction. How will you do it?

  • You will analyze each client's technical integration needs alongside them and propose the best solution.

  • You will accompany developers and our clients' technical teams throughout the entire process, from the first contact to implementation.

  • You will configure, test, and validate each integration before it goes into production.

  • You will resolve technical doubts and incidents regarding active integrations and proactively detect failures.

  • You will document solutions and processes so that knowledge grows with the team, and you will feed our AI support tools.

  • You will work side by side with Onboarding, Customer Success, Customer Service, Product, and Development.

Hiring process

We do not like eternal processes, so we will be as agile as possible. The process consists of 3 phases:

  1. HR Interview (Online): a first point of contact to get to know each other, align expectations, and understand your motivation. We want to know what drives you, how you face challenges, and if you are looking for a project where you can grow and leave your mark.

  2. Manager Interview (Online): here we get technical. We will talk about integrations you have led, how you diagnose a problem, how you work with APIs, and how you manage the relationship with client technical teams. It is your moment to demonstrate your technical profile and ours to explain how we work day to day.

  3. Technical Challenge: we will present you with a practical case based on real integration situations to see how you solve it. We are not looking for the perfect answer, but to understand how you think, how you organize yourself, and how you communicate.

About Woffu

Woffu is a Barcelona-based HR technology company that provides workforce management software, including shift scheduling, time tracking, and absence management solutions. The company serves a wide range of industries, helping organizations streamline their workforce operations and improve employee engagement. Woffu has established itself as a notable player in the European HR tech market, with a growing client base across multiple countries.

Woffu's headquarters and main operations are in Barcelona, Spain, where the company fosters a dynamic and collaborative work environment. As a Spanish-founded company, Woffu offers international professionals the opportunity to work in a vibrant tech hub, with a multicultural team and a focus on innovation. The company values work-life balance and provides a supportive atmosphere for career growth, making it an attractive option for those looking to relocate to Spain.

Industry
HR Tech
Founded
2012
Employees
100–500
Headquarters
Barcelona, Spain
In Spain
Barcelona

Good to know if you are moving

  • Woffu is headquartered in Barcelona, offering a prime location in one of Europe's leading tech hubs.
  • The company provides a multicultural work environment, with employees from various nationalities.
  • Woffu offers flexible working arrangements, including remote work options, to support work-life balance.
  • As a growing company, Woffu provides opportunities for career advancement and professional development.
  • The company's platform is used by clients across multiple countries, offering exposure to international markets.

In their own words

About the company & team

In 2015, at Woffu, we set out to change the rules of the game in corporate Human Resources. Today, 4,000+ companies trust Woffu and we continue to grow as part of the Visma group.

Woffu is not just software: we are the strategic ally for HR teams to optimize the management of time tracking, absences, and communication within their company.

We invite you to continue changing the rules of the game. Are you in?

You will be part of the Integrations & IT Support team, within the Experience area. They will be your guide and support during your adventure at Woffu!

All open roles at Woffu

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