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Retention Telephone Agent

Hybrid in San Juan de Aznalfarache·Part-time·Added 1 month ago

Agency
Adecco España

5212 open roles

Overview

Work mode
Hybrid, San Juan de Aznalfarache
Contract
Fixed-term contract, part-time hours
Hours
Fixed shift · Split day (jornada partida) · Monday to Friday

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

Up to 75% remote work.

Paid training

Afternoon shift from Monday to Friday.

Company-provided computer equipment.

Possibility of continuity in the project.

Joining a leading company like Repsol.

Good working environment and ongoing training.

The role

We are looking for Commercial Retention Advisors for Repsol (Seville). Are you passionate about customer service and do you have sales skills? If you enjoy negotiating, offering personalized solutions, and helping customers, this is your opportunity to join a stable project with growth potential.

Join the Repsol Retention team and help customers who have requested cancellation find the best alternative to continue enjoying their services.

What will your job involve? Making calls to customers who have requested cancellation of the service.

Analyzing customer needs and presenting personalized offers.

Negotiating and building loyalty to offer the best solution and keep them with Repsol.

At Adecco, we believe in equal opportunities and we are committed to Talent Without Labels.

Requirements

Essential requirements

Residence in Seville.

Good diction and verbal communication skills.

Computer skills.

Ability to perform simple numerical calculations.

Afternoon shift or split shift.

Hiring process

1 interview

  • Adecco does NOT charge or pay any fee for registering for or taking part in its recruitment processes.
  • The published stages only go as far as shortlisting; Adecco does not detail the later interviews or timescales, which depend on the client company.

About Adecco España

Adecco España is the Spanish subsidiary of The Adecco Group, the world's largest staffing and recruitment company. Headquartered in Zurich, Switzerland, Adecco operates in over 60 countries and provides workforce solutions across a wide range of industries, including logistics, manufacturing, automotive, healthcare, and technology. In Spain, Adecco is one of the leading employment agencies, connecting thousands of workers with temporary and permanent positions across the country, from warehouse and industrial roles to administrative and customer service positions.

Adecco's Spain presence is extensive, with offices in major cities such as Madrid, Barcelona, Valencia, and Bilbao, among others. The company is known for its strong focus on workforce flexibility and career development, offering training and upskilling opportunities. For international professionals, Adecco Spain provides a gateway to the Spanish job market, with many roles requiring multilingual skills, particularly in customer service and technical positions. The work culture is dynamic and fast-paced, with a strong emphasis on matching candidates to the right opportunities.

Industry
Staffing
Website
adecco.com
All open roles at Adecco España
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